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March 2024 by Laurie Proctor
Couldn't ask for a better jewelery store. I've been a loyal customer since the opening. Sabrina is outstanding ?When I needed a specific piece made with my Mom's wedding band Sabrina knew exactly what I wanted. My necklace she made is amazing ? I have had numerous compliments on it.
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January 2024 by brendan bales
Sabrina is the best! She makes the process extremely easy for you. Would recommend to anyone and everyone! She is very knowledgeable and wants the best for her customers. I put all my trust in her hands for my fiancée’s engagement ring, and I couldn’t have been happier it turned out better than I expected! Thank you so much Sabrina!!!
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January 2024 by Nancy nguyen
Highly recommend. Sabrina is very nice & Very professional, ….going beyond a sacrifice customer….. got all my diamonds ring from here ..never disappointed ?❤️
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October 2023 by Ashley Lancha
Thank you Diamond Dreams for your exceptional customer care and service.
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June 2023 by Kristy-Nicole Federico
So happy I chose to come here to purchase a gift for a baptism. I found her store just from a quick google search. Sabrina was amazing. We had a very short time frame and she came through. She was very knowledgable and gave us great advice on what chain would be best. She stayed within our price range and was just a pleasure to work with. Thank you again Sabrina! I will definitely be back in the future for any jewelry needs!
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June 2023 by Marjorie Hynes
Just wanted to give a shout out to Sabrina at Diamond Dreams Jewellers for going above and beyond to satisfy a customer. We needed an old style stretchy X_large band for a watch, went to the other Jewelry store in town, told me if I could find one, they would put it on for me. Went to Diamond, they didn't have one, but Sabrina said that she would put a call out to suppliers and today we got a call....she found one for us. Amazing and friendly person. Thank you so much
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June 2023 by Amy Da Costa
Amazing Amazing great customer service. Sabrina is so kind and honest it was such a pleasure meeting her. She helped me select a necklace for my godson for his baptism. I was sooooo happy. Definitely my go to for gold and diamonds ? thanks again.
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December 2022 by Joe Sarmento
Sabrina is awesome great experience definitely going back
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September 2022 by Elizabeth Sarmento
Amazing staff. Beautiful items. Amazing prices. Great gem to Bradford.
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September 2022 by Tracy Bowles
This morning I brought my 6 year old’s necklace to Diamond Dreams, as her little sister broke the chain and clasp by accident. The necklace wasn’t purchased at Diamond Dreams, and although the necklace’s value was only around $10, it was so special to my daughter!Sabrina went above and beyond and repaired it for her - free of charge! Was happy to pay for her time and work, but she insisted it was her pleasure.We are lucky to have an honest, helpful local jeweler… wasn’t our first time in, and won’t be our last. Thank you, Sabrina!
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July 2022 by Josie Linton
We had visited numerous jewelers around the area with our last stop being Diamond Dreams, and by FAR are we beyond THRILLED with Sabrina and her shop! The vibe when you enter DD is clean, professional, welcoming and uplifting! Sabrina took her personal time to work with us to create the custom engagement ring of my dreams! We speak very highly of Sabrina and will definitely be going back for our wedding rings. Not only has Sabrina worked with us for an engagement ring, but also on my fiancé's watches too! We will never waste our time anywhere else and look forward to seeing Sabrina again soon!
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July 2022 by Lily White
I came to Sabrina around a year ago to get a custom ring made. I only had a vague idea of what I wanted - Sabrina was helpful and kind at every step, from brainstorming the ring’s design, to coming up with a 3D prototype, to actually creating the ring. She worked with me to help the ring meet my expectations and to fit my needs perfectly. I appreciated her patience so, so much and she made me feel safe to speak up about what I wanted to alter in order for the ring to be exactly what I wanted it! While I forgot to write this review sooner, almost a year later and I’m so happy and satisfied with her work! I wear the ring all the time and it is incredibly comfortable and beautiful! Thank you from my family and I for such a great experience.
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February 2022 by Rebecca Kooy
We had such an incredible experience at Diamond Dreams. It is such a professional yet fun experience!Sabrina went above and beyond to help us select the perfect engagement ring and wedding band. Since we couldn’t find what we were looking for, she was able to custom make both items.We were blown away by the results. It was not only stunning but affordable and quick! If you are looking for a jeweller - THIS is the place to go ????Highly recommend - 15/10!!Thx again Diamond Dreams!
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January 2022 by Larissa Dawe
I did not receive pleasant customer service when in this store for the first time.I called the store on the morning of May 7th to inquire about an exchange for a Pandora bracelet I had just received. The owner was absolutely wonderful on the phone, friendly and accommodating, promising to find me the right fit.I arrived at the store shortly after this phone call. I was met with no greeting or formality and a very cold shoulder from the owner. She opened the door while giving me cold stares and proceeded to walk away with not even an inkling of direction or friendly customer service. When I realized which counter the transaction was taking place at, I walked over there. She aggressively pulled the bracelets out-no verbal communication at all, until I asked about sizes. Her answers were short and unfriendly. Notably, 3 sets of patrons entered the store during my time there and they were met with friendly smiles and a great customer service attitude.When I left the store, I sat in my vehicle and realized the bracelet she gave me was scratched and stretched out. Keep in mind, the one I brought in was brand new, still in the sealed plastic. In the end, I intentionally directed the conversation to have her agree to give me back my brand new bracelet. She indicated, with a show of attitude, I could just send it back to Pandora as an online return. I should note that the other associate in the store was very friendly and looked confused over the communication. It seemed to be out of character for the owner? I sure hope this isn't how POC are treated in her establishment.Thankfully, I came across a Pandora store who very graciously provided me with an exchange and was kind and professional in their interaction with me.I never write negative reviews but this one had to be addressed. It is absolutely the unfriendly, bias attitude I am referencing in this review, the bracelet itself is not the issue. The micro aggression was very obvious and not appreciated. I am a visible minority. While this is not apparent on the phone, there is something to be said about a place of business who treats patrons with little respect because of a their nationality or perceived economic status.What an awful discriminatory attitude to have for a place of business. Such a shame because I have been looking for a reputable jeweler since moving to this part of the province. I did not expect to be met with racism and discrimination from a "reputable" jeweler with "great" reviews. It is 2021! DO BETTER!
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January 2022 by Antonella Riccelli
Sabrina and her staff at Diamond Dreams Jewellers are amazing. Very friendly and professional. I have bought many top quality pieces. If you can't find what you are looking for they are happy to custom make it or order it in for you. They made me the most beautiful diamond ring ???? with top quality diamonds. Honest and affordable with exceptional customer service! ⭐⭐⭐⭐⭐
