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“Happy with our purchase. Jeff and Cindy was amazing. They are experienced and very patient explaining and making sure we had positive results and training with our dog. Thank you.”
“The staff there goes above and beyond for your loved ones. Not only the result is beyond expectation but they also let you know what to be aware of in the current seasons. The service is top notch.”
“What a truly amazing store. Mark is a fountain of information and i totally depend on his knowledge. Our little dog constantly had upset stomach with prescription diets and Mark made a suggestion of the food we should be giving her. I am so grateful that she is thriving her food schedule has changed and such a happy girl. The staff are extremely helpful and will make suggestions re bedding, clothing, food etc. We are lucky to have this store in Aurora. Thanks”
“Paws in the bath did an INCREDIBLE job with our Labradoodle Beau! Meggan was fantastic and listened to exactly what we wanted done. The last groomer we attended did a horrific hack job, and Meggan listened to our concerns and corrected his hair accordingly! We would HIGHLY recommend this place, it was our first time here and we will most definitely be back! Thank you again!!”
11:30AM - 6:30PM
140 Mulock Dr, Newmarket
Pet Stores
“I have been a regular customer of Tina's for many years. My dog Tuhao likes to come and play with Aunt Tina, and Aunt Tina is also very kind to him. He has severe anxiety and immune system diseases. He needs to take five medicines a day. He cannot be kept in a cage and needs a lot of attention. I have not dared to travel far away without Tina for so many years. Five-star recommendation!”
10AM - 6PM
130 Davis Dr #130, Newmarket
Pet Stores
“went to this store today and I have to say of all the Big Al's stores this one is by far is cleanest and when it came to staff the most friendliest with prompt service and over the last week I have been to 4 Big Al's stores, they had exactly what I was looking for and it was 100% proven once I released it in my tank”
“A wonderful store full of all things bird from feed and seed to feeders and water solutions. The staff are all very knowledgable and kind. Be sure to become a member as the benefits and savings really pay off.”
“Went here to get some stuff for our puppy, Mahshad patiently explained what we might need and honestly , there were some stuff I had no idea we needed. Will go back for future needs for sure ??”
“The staff namely Vivien and
Sharon were so helpful informed and courteous. Something rare these days. Staff like this keep businesses thriving. Thank you”
“Prices and selection were really great. While I didn't get her name, the staff member working today was very helpful in giving me tips on my enclosure and was very friendly. Had lots of enclosures, equipment, substrates, and even feeder insects not found at your typical pet store. Great place to shop if you have a reptile/aquarium!”
“Have a wonderful experience each time I call looking for something. Staff take the time to look and offer suggestion.
Thank you Jesse for looking today at all the foods for our pet who has specific needs.”
“Extremely kind staff! My dog isn’t the easiest pet to groom but I do not trust anywhere else. The admin will ensure my dog is groomed by his usual groomer (Mariela) without me even asking which shows how attentive they are to clients. Since my dog doesn’t allow nail clipping, the staff here were beyond kind enough to coordinate with my vet so that he is placed under anesthesia and the groomers came to my vet so that my dog’s nails can be clipped. I hope from my review you can see that the staff at Dandy Doggy go above and beyond for their clients and these were just a few examples.”
“I had such a great experience at Ren’s Pets! Jess went above and beyond to help me out — I was picking up my puppy that day and had never owned a dog before, so I had a ton of questions. She took the time to walk me through everything, shared really helpful tips and tricks, and made me feel so much more calm and confident by the time I left. I also appreciated that she never made me feel pressured to buy anything (even though I ended up leaving with a bunch of helpful things anyway!). You can tell she genuinely cares about animals and helping people. Thanks, Jess — you made my first day as a puppy parent so much easier! ??”
“I had a wonderful experience at this location! The owner was really friendly and helpful regarding the products and the sale. I came to this location just because I was doing errands nearby, and wanted to grab some Royal Canin cat food. I realized I just missed the Royal Canin big sale. The owner wanted to offer me discounts, but I declined the offer because I did not want to take advantage of it just because of my negligence. But overall, I really had a pleasant experience :) This might be my go-to pet store now!
As I am leaving this comment, I noticed others mentioned they had bad experience with the owner. I wonder if they recently had different ownership because the owner I met was a male.”
“The staff there was SO helpful with all my questions about setting up a new reptile habitat. ? They had some really awesome product suggestions that were just perfect for what I needed. The selection of items was totally on point, and the prices were great too! Honestly, I felt super confident leaving with everything I needed. If you're looking for a new scaly friend, you should definitely check them out! #reptiles #petcare #petsmart”
“I am kinda shocked to see some of these reviews about bad service. I was in this store twice in the last few months looking for a high fibre food for my dog, the gentleman that helped me was fantastic, he was knowledgeable and very polite.”
“I have been shopping at this branch for over two years, and my Cocker Spaniel has also been getting groomed here by Sarah and Sydney. I can’t thank them enough for the amazing work they do. They are always so patient and kind, and my dog looks beautiful every single time. You can really tell they care about what they do. Highly recommended!!!”
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“Went in today with a few questions and Courtney was amazing and very helpful thank you for all your help
Will definitely be going back
Thanks again
Kevin and Robyn Kerr
Loll and Rex and Brody”