June 2023 by Yama “SICK” Ghafoori
If there were a 0 star I would but since 1 is the least here we go….I recently had the unfortunate experience of dealing with Bradford IT Guy for my computer repairs, and I must say that it was an absolute nightmare. I was promised a quick turnaround time of just one day for my repairs, but little did I know that I would end up waiting for days without any progress or communication from their end.After dropping off my computer, I eagerly awaited their call informing me that my repairs were complete. However, days passed, and I heard nothing from them. Frustrated and concerned, I reached out to them multiple times, but to my dismay, they conveniently ignored my messages and calls. It was incredibly unprofessional and disrespectful to leave a customer hanging in such a manner.To make matters worse, when I finally managed to get in touch with the simcoe it Guy, they attempted to scam me out of additional money. They claimed that there were unexpected issues with my computer that required extra repairs, and therefore, I needed to pay a hefty fee. This felt like a blatant attempt to exploit my trust and extort more money from me.The lack of communication and the attempted scam were clear indications of the untrustworthiness and unreliability of Bradford IT Guy. It was evident that they had no regard for customer satisfaction or providing quality service. It is disappointing and disheartening to encounter such unethical behavior from a service provider.Overall, my experience with simcoe IT Guy was nothing short of a nightmare. The long delays, the lack of communication, and the attempted scam left a bitter taste in my mouth. I strongly advise others to steer clear of this company if they value their time, money, and peace of mind. There are undoubtedly better and more reputable IT service providers out there who prioritize customer satisfaction and deliver on their promises.
