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February 2024 by Harman Singh
Bad service
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February 2024 by Harmanpreet Singh
Worst Bank I have ever encountered. They put my whole cheque on hold for 7 days without releasing a single dollar. I deposited my next cheque at TD and they only put hold for 2 days and released $500 right away and it was new account.
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February 2024 by Maneesh Dev Mehta
Avoid going to this branch. The Managers desperately need training.
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January 2024 by Dinero Davis
Thank you so much Chaanpreet and Tepan for helping me out with my banking issue. It was quick and fast and I did not have to behave in any irrational to get good service. Keep up the tremendous work ! You save my Xmas weekend.
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November 2023 by jalpa faldu
Don't open new account(new commer) with this Branch they are given false info. you are eligible for bla bla. they give promotional offer docs and all but at the end but you won't get anything.
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October 2023 by Shrey Kaura
This branch has finally got best branch manager (TEPAN) I have ever come across in Canada. Tepan goes out of his way and beyond his role/responsibilities to help out customer/clients. I was impressed most when he tried to take off the his staff load from the front desk by offering to help for all non-cash related transactions. Keep up the good work Tepan.Regards,Shrey
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September 2023 by Sukhdev Bhandari
What a great customer experience at BMO brisdale branch. I had my appointment with Harkanwaldeep and was very late for the appointment, she was done for the day but still she stayed back for us to arrive!She answered all my queries very calmly and professionally.You just don’t get that kind of personal touch when banking with large national banks. I and my mother really appreciate her efforts and look forward to many years banking with BMO.
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August 2023 by Germs B. (GermsB)
Nav was fantastic! She was so patient and kind to me. I had a ton of things to do, and she walked me through each step. Keep up the awesome work!!
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June 2023 by Rachand singh
First time running a transaction at this location and the front desk worker roshi I made everything crystal clear for me she’s amazing
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June 2023 by Himanshu Nagpal
Totally rubbish service by the staff and the manager. I wanted to talk to the manager but she did not even hear me. Better a normal guy should be there instead of her if she doesnt want to lister to their customers.
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June 2023 by Diya Tarzi
I have never been disappointed as much as BMO disappointed me today. I made a purchase online, and within minutes, I figured out it's a scam. I called my bank. My bank that i should rely on. The bank that my family trusted since 2006. That same bank tells me that wait and let them take the money out than call us,back and report the fraud. I am like, but I am calling you right now, telling you they are scam. Stop this transaction. The agent said. You are responsible for that transaction. You should have been smart enough not to make that purchase. The other one said, I will tell you in a very respectful way that we,cannot do anything for you." So what what is the point of putting our money into the bank? When banks can not even protect you from fraud. If it's all me, if it is,my responsibility is to keep my money safe rather than I would rather keep it with me in my house. Worst customer service I have ever experienced.
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June 2023 by Mr154225
After many interactions with different BMO branches, the 20 Brisdale BMO branch is by far the most accommodating, all staff that I’ve dealt with has been great, Sabrina in particular goes above and beyond to meet all customer needs.
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June 2023 by Laura Bankay
These review is about Sabrina at branch 20 Brisdale She is very helpful and always smiling and willing to help everyone in line only wants to go to Sabrina for help she deserves a high position and BMO is so lucky to have her she deserves 10 stars
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June 2023 by Alexander Vlogs
I have been going to bmo for several years the staff is so amazing and treat me and my family like family will be recommending them to family and friends we especially love Sabrina she’s amazing keep up the wonderful work
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May 2023 by Nitin Balyan
i had booked an appointment on Friday evening 5-6, after waiting for 25 mins i decided to leave.Appointment was for opening new account, i could see how the actual banking experience would be.they do not care about your time.i recommend to Stay away.they have time to chit chat but not for customers.
