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January 2024 by Arveen singh Dhiman
I bought shoes from this location on December 5, 2023, and within one month, the leather of shoes started to come off. The material they use is of very bad quality, and i am attaching picture also. Not recommend anyone to buy from there.
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December 2023 by Enrico Wynter
Amazing customer service and superior sales team! That manager Echo had amazing energy and helped me find the perfect shoes for a night out. Surprised I didn’t buy the entire store off of her spectacular customer service skills!
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December 2023 by Ami patel
I would give them 0 star if I could wrt their employees working in this store. Very rude, doesn’t know how to talk to a customer who came to pickup their order twice. My order is showing Ready for pickup on their website but they said it has not arrived. Also, fedex tracking says it is delivered since Monday. Today’s Thursday and they are saying it is still not here. People there don’t help instead give your rude and harsh words when you ask them the reason of the order being not there. They asked me to call their customer service, which says there is no live agent available to talk right now as they have gone home during business hours. Very very frustrating! This store needs good, welcoming employees like other locations.
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December 2023 by Jaylen Wright
When I came in Echo was so sweet and I love how attentive she was while dealing with multiple customers, I've never had such great customer service like that before, I bought the cutest pair of shoes and will be coming back! Love love love the vegan representation
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December 2023 by Linneya Samuel
I was looking for a pair of new boots and echo was amazing! She really helped me find exactly what I was looking for and made the return policy very clear. Looking forward to shopping here again
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December 2023 by Gagandeep Kaur
I went to this store on Black Friday and it was so busy store and there was indian girl I think her name was Sejal she was on cash she seems so young and she was so well greeting all the customers and even there was big line but she handle it well . It was good customer service . Also she sold me multi protector which is very useful.Thankyou for help!!
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November 2023 by Kulpreet Kaur Gurudutta
I ususally don't write reviews but I had a really good experience at this store, Rudy, who was so well dressed! He helped me to get a good boots! I struggle to find right fit and shoe-buying is anxious but thanks to Rudy! Great customer service!
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November 2023 by Kranthi Kumar
I've been to this store 4-5 times and bought too but yesterday the sales girl sejal said to put the boots back in the same place after checking it. When asked she said it was the store policy that customers pack it and keep it back in its place. Complained to the manager there. Pls hire employees who have etiquette and manners. You guys embarrass yourselves. If you can't train your hires then close your god damn shop.
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September 2023 by Fatima Khan
This indian girl really didnt want to do her job today, i was just there and I was asking for sizes for multiple shoes and she just kept saying “this is the last size and we have nothing in the back” w/o even checking the system or anything at all. It was for different pairs of shoes and in different colors. If ya’ll are trying to hire someone to just stand there and look cute, please hire someone else.
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September 2023 by Abhilash Nahar
WowSugam sharma is amazing, this guy is so humble, treats you like your loved ones.He helped me to get my size , he need a raise for sure.Employees like him makes the brand shine.Keep growing Sugam ❤️
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August 2023 by Manpreet Kaur
I placed the order and went there after 20 days, it wasn't there besides the girls who work there hardly care about the customer's purchase.
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July 2023 by Darshan Sojitra
Poor customer service. I never had such a bad customer experience anywhere. The girl told me to hand over all the shoe boxes. This was extremely rude. I will never go again there.
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July 2023 by natasha “NR” robinson
Their online ordering is trash! You'll get an email that says that your order is ready....you go to the store......no order....literally keeps happening smh for a company this large, invest in better IT please....its not like you can't afford it your prices have significantly gone up.
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July 2023 by Sarcopolo
The quality is so good ?
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June 2023 by Marisa woodley
The store was absolutely disgusting. Shoes everywhere, dirty. They had one poor girl working there on a busy Saturday to do everything including finding people sizes, getting online orders and cashing people out. Waited 20 minutes before even being spoken to and that’s only because I interjected. Girl says “the district managers don’t care. They schedule one person and tell them to deal with it”. Returning my shoes and will never buy from them again
