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February 2024 by Harman Bains
The girl Pavneet has no manners how to behave. Indian people are working and not showing the stuffs properly I will not come to this store ever.
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February 2024 by Michelle Lawrence
Incredible! To enter a sports/fitness store and meet an expert. Erik guided me to items to get me closer to achieving my goals. And the prices were reasonable too! Great place to shop.
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February 2024 by Justin Field
I enjoy shopping at Decathlon Brampton. Unique and fun sports equipment and gear at a fair price. Last time was in I met a manager named Erik who was very knowledgeable around fitness training and weightlifting equipment.
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February 2024 by Olive Boodhoo
The service was incredible . Justine amazing guy , very helpful . Naveet also was very prompt with helping me . Love to shop at Décathlon .
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February 2024 by Kunal Jasuja
Bought a bike! Extremely good service by Amaldeep!Will post the bike rating soon
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February 2024 by Philippe Joyal
Pranshu ???
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February 2024 by Priyanka Nayyar
Had an amazing customer experience with Maryna. Very helpful in guiding us what to get for our trip.
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February 2024 by Leah Rhodd
Great offerings and decent pricing on basic sport and entertainment equipment; however, staff is not the most trained/informed. Never buy online. And exchange process is horrendous. 6 weeks later and no one has answersand that is WITH a receipt. Seperately, An employee went to look for a price and took almost 15 mins. There are plenty of items to try out before purchasing which makes the store quite enjoyable. It is brightly lit and pretty organized. Advertised items are almost always out of stock with no eta of next shipping/arrival date. Overall, it is okay, not great.
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February 2024 by Ayantika Banerjee
The service provided by your representative was commendable but your customers should know how to behave with the fellow customer and if that is not happening your staff should know how to handle such situations. Please arrange for proper queues and more representatives to help people if it turns out that customers are impatient. We faced a very awful situation today evening and in between such a huge crowd it was really insulting and we never imagined that such a situation would arise in a eminent sports brand like decathlon. The behavior deserved an apology from the fellow customer . Your representative was really good and assisted us throughout but please be well equipped to handle such situations else your reputation will be at stake. Thanks.
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February 2024 by jagdeep Tiwana
I purchased snow shoes, gloves and cap from Decathlon, as well as a cycle lock and hand pump. Everything is updated and build quality is awesome.
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February 2024 by Patricia Pineda
It was my first time visiting Decathlon while strolling through the mall, and even at the store's entrance, I feel energized. I wasn't actually supposed to buy anything, but when I entered, I was greeted with a sweet smile by a girl and get to know that you have a wide selection of products. I appreciated that the girl asked her other coworkers about the product, which she didn't know about, and that was excellent customer service as opposed to providing misleading information. Her name is Marva Ali. She gave me really worthy workout clothes and moreover recommended some fun but effective Zumba videos to help me lose weight. A fantastic, sporty, energetic girl. I truly appreciate the girl and her service. I loved Decathlon.
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February 2024 by David
I have been passing through this store to get to BCC mall on occasion. As I have scheduled knee surgery very soon, I asked a gentleman, (store Mgr.?) If they carried therapeutic merchandise, he was polite, courteous and friendly.He passed me along to the staff in the specific department and I was able to learn about an entire new approach to my post-op therapy called propreoception. So very big thanks to Decathlon and great staff
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February 2024 by Ritish Sharma
Younus give me a advice to buy item in decathlon but the item is not comfortable when i use this item at home i feels uncomfortable so just wanted to return the item so i went back to store to return the item but they refused to return ,they call younus to check the item so that they can return and then younus said we can’t accept the item .that’s is really bad customer service. I want to give 0 star to younus.
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February 2024 by Mangy Cat
Dropped off my skis for a wax, sharpen, and filling. Jas did a fantastic job on the skis, and was very friendly.
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February 2024 by kishen gosai
Amaldev was really helpful during the entire bicycle and its accessories purchase process. Possesses deep knowledge about bicycles and challenges while riding them. Helped me with the billing process too and gave me a gift card. Jaskirat helped me with the tuning of the bike and also gave me some good suggestions and places I can ride to for fun.
