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December 2023 by Jeffrey Durocher
Waited 2 months for my order and was never fulfilled. They cancelled my order 2 weeks ago and I never received the refund. Scam company.
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December 2023 by Best Anime
By far the worst company EVER!! if I could give it a zero star I totally would but unfortunately it doesn’t allow me to. There are better beauty supply stores please please please DO NOT waste your money with this company. They are fraudulent, will take your money And never send your order.
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December 2023 by Peter Prasetya
Product as advertised and prompt delivery. Will buy again in the future!
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December 2023 by Marsha Gaines
Was so glad to get product for online purchase, I ordered 4 items only receive 2 had to cancel next two because was taking to long
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December 2023 by Debbie King (Supafitmama)
I was tremendously impressed with the service received. When there was an unfortunate delivery error, staff went over and above to ensure I received my order on time for a scheduled hair appointment.
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November 2023 by Ellie and Alan
Ordered online and there was free local delivery which was great. Arrived very quickly
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November 2023 by Symone Nelson
EDIT:Huge selection of products and great customer service. I only took away one star due to how long processing my online order took. The staff was friendly and helpful. Now that I know processing can take up to 4 days, I will order 2 weeks before needed to be safe.
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November 2023 by Monica Scarpitti
I ordered something on October 10 and Oct 31st. I have yet to receive anything. They are very quick to charge your card but when it comes to delivering the products you paid for, there’s a problem. This is the worst company I’ve ever dealt with - scammers to say the least. Either ship my products or refund me but don’t make customers sit and wait for an order with zero communication. I’m awaiting my email response.Update: They emailed me back and toldMe they attempted to communicate with meVia email (a lie). I asked them to provide proof and just told me a date. There was no call, there was no email. I asked for my order to be cancelled and they did that extremely quickly. Never again. Buyer beware.
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November 2023 by Christopher Lee
I gave this company a 5 star review because they delivered what was ordered. Quick note they are very slow to respond, example no order confirmation or tracking number. I feel this is a small company under staffed.
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October 2023 by Tiyana Scott
Placed an order for pickup but was unable to get it. It was easy to call and get the product shipped, despite a bit of confusion my order arrived quickly. The people I spoke with otp were also helpful. I was able to choose a bunch of samples with my purchase too!
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September 2023 by Lyn Glanville
Items were on sale and delivery was fairly quick. Also received text messages when driver was on his way!
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September 2023 by Olu Ajayi
My daughter was scammed by this establishment. She ordered for a type of hair gel that cost 16dollars. It was meant to be delivered in a maximum of 5days. Its been over 2 weeks and yet to be supplied. She sent several mails concerning this issue but there was not a single response. They have no integrity. Not honest at all. Beware!!!
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September 2023 by Peniel Ajayi
I couldn't log into my account after paying for a product on their website. 2 weeks now I been waiting on my order to arrive but it hasn't. I even sent them emails but they won't give me any feedback on my order. Atp I've been scammed.I just got a email that says it was delayed. Thanks for finally responding to my messages. I hope I'll get my package soon.I've waited another week for the package this makes it 3 weeks since I ordered yet I haven't received it. When will I get it please.
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August 2023 by M D
EDIT : so I just got my order of 2 pony tails and im in love ! Great quality and exactly as advertised - very happy with my purchase! and now that I know it was the courier that messed up(since apparently delivering to an apartment building is confusing) I understand the delay and don't fault the company.Placed order on July 11, and is scheduled for delivery July 27th... so 17 total days .. You would thibk this was coming from China with that kind of shipping speed, but the store is about an hour drive away from where I live ... I Haven't received the order so I can't comment on the product but the shipping is a little ridiculous. I've placed many orders from divatress which is in the US, and that comes within 5 days at the latest.
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July 2023 by Alexia Nicole
Great customer service! Been ordering from them since 2022 and will always continue to support this business. The ladies are so sweet and really care about their customers ???
