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October 2024 by Manthan Chaudhari
Before being a mechanic or opening a business he should have learned how to talk with customers. He would be nice until his pocket is getting filled with money.
I went there to get my off rim tyres installed. He said, he would charge $20 for each tyre. I paid $80 and that in cash (probably didn’t want to pay taxes). During installation, one of his workers started cleaning rust with the high speed grinder. When questions were asked about damaging steam valve, he said “oh, don’t worry buddy! We know what we are doing”. After 2 weeks, one of the tyres became flat. I refilled that, didn’t think much about it. Again, same thing happened after 2 weeks.
I called Dex, he said come over we will fix it right away. I went there and want to guess what was wrong? Yes, the stem valve was leaking. And then he says it will be extra $30 to fix it. How could you say that? It was damaged by one of your guys. Since last 6 years I have been driving this car and never had this issue. As soon as, my car got service from you, it started leaking and that too in two weeks? Hard to believe that it is coincidence.
Upon confronting, he started making excuses and pushed me two times(May be that’s how he was taught to treat a customer).
It costs nothing to be nice. And if you don’t want to take responsibility of your work, don’t do the work.
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October 2024 by Manan Chaudhari
Don’t go. Very cheap owner. Pathetic. Never go there. They intentionally break another part in car and asked money to change it. I got new tires changed here and they broke one of the stem valves. And now they want extra money to replace the valve that they broke. Very cheap guy and does not know how to talk to customers. The point when he knows that you catch him, he will start fighting and use his people to scare. Never go there if you want peace. Can easily find other store around that area where they know very well how to talk to customer and how to provide service. Thanks for the experience.
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October 2024 by Khema BR
Best Advice and most honest with his recommendations.
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May 2024 by jevaughn wong
I only have good things to say about this place which is why I kept going back.
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April 2024 by K Singh
Nice prices good services. Friendly staff and been in the business for over 15yrs lots of experiences and an get you good parts.
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November 2023 by Alberto Cortez napoles
the best place you can choose to fix your car honest people and incredible service dex the best
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November 2023 by Joe Morcos
Very friendly, professional and precise.
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November 2023 by Emerson Ramjattan
Excellent and professional service.
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September 2023 by Swapnil Kadu
Dexter is one awesome mechanic with a very competent team working for him. In this day and time where it’s hard to find honest car mechanics who know their trade, I’m glad I found Dexter. He was recommended by a friend and he’s saved me a lot of unneeded expenses suggested by some other mechanics in Brampton area. If you are looking to get your car repaired or even get basic maintenance, consider Dex.
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September 2023 by Robert Harman
Great mechanic. Hard to find a mechanic u can Trust but Dexter is very good and reasonable prices and trustworthy. I've been going to him for years, and all my friend's and family
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June 2023 by Marcus menard
Dex and his team fixed my dodge journey. I was happy with the service and the pricing, they explained everything to you for you can easily understand even if you don't know much about motors . I will be going back for sure.
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May 2023 by Sahib Singh
I came here for my car safety inspection. Dex was very helpful. I dint had time that day. I'd a shift after an hour. He managed to see my car on priority and fixed it right. Very genuine prices and service. 100% recommend.Services: Vehicle Inspection
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May 2023 by Zaheer M.
Amazing service, although the shop was busy they managed to squeeze me in to get the request done. Really great customer service and efficient at what they do. I will definitely be using them going forward for all my automotive needs.
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April 2023 by Sandra Chaychuk
Good honest people! Won't try to rip you off - in fact they'll often give you a break. They treat all people fairly! Will let you know if work is NOT needed. Whether friend or stranger, they'll give you the best deal they can. Owner (Dex) is very honest, personable and generous and will do his best for you. Very busy small place - hard to find parking - may have to wait for a space to open up. Call ahead for best time to come - or just drop in.
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January 2023 by anuj jagotta
worst customer service ever the guys does not know how to talk to customer and charged me over price and he replaced someother parts without informing me and charged when i asked him that before u do anything u need to ask me and just never visti these guys
