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December 2023 by Muhammad Waseem Haroon
We had a very bad experience with Dreamland Furniture Brampton, they do not have refund or exchange policy. When signing the invoice, please read their policy statement when signing. They never say any thing to you when you’re signing the invoice. They must tell you what you are signing with them that there is no refund or exchange policy. We wanted to return the furniture but they refused. When you deal with them your consumer rights are gone because you’re signing the invoice along with their policy statement which overrides everything. If there was an option to chose 0 star I would have 100% selected that. Worst ever service. Don’t buy from them. The lady name “Rose” she is not at all cooperative.
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December 2023 by Tej Thind
Manpreet was great
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December 2023 by akbar lalani
I booked furniture and didn't took delivery. Later found that due to space need to cancel some order. But sales guy was adamant and repeatedly saying that need to pay cancellation fee for cancelled items.Worst customer service... please donot go to this location.....Zero rating..
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December 2023 by akshay brahmbhatt
I recently had an unsatisfactory experience with this furniture store. The service provided was subpar, and there was a notable lack of attention to customer satisfaction. Unfortunately, my concerns were not adequately addressed by the management. I expected better service and a more customer-oriented approach. This experience has left me disappointed. No value for money. Specially sales person. Very disappointed. Please very carefully to buy product from store every minute she change prices.Zero rating.They charge a lot then other. I learn lessons from this store that why I write down. Hopefully people see and don’t go for wasting money.She charges me lot of delivery charge and she didn’t give any money back and this store no owner. She thought she is doing everything is right.Don’t go . GO IKEA
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November 2023 by perminder s khurmi
They are selling very very cheap quality of furniture.I buy a sofa cost of $800. After one week its showing defects in sitting area, i went to their store with bill,They clearly raise their hands.said cant do anythingI advise to everyone, dont buy anything from this store. Totally waste of money.Better go IKEA
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November 2023 by Dhandeep singh
Worst place to shop, never ever come to this place. Booked a mattress, guy told me it will be in store from warehouse in 3 days, Made 100$ deposit and I called back to cancel under 10hours and lady over the phone said,"we dont give refund". and then after argument she said," we only take 25% , I asked ok I deposited 100% keep 25$ and refund 75$ , she said NO!, 25% will be charged of the item that you ordered, I asked where it is written , then she had no answer! They are looters.Hung the phone and when asked let me talk to owner, she said , " We dont involve owner in this matter".ZERO RATING.Mattress is still kn warehouse not even in store for my pickup but they want your money to pay rent.STORE NEEDS TO BE SHUT DOWN.
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November 2023 by Neha Raval
Exceptionally bad customer service. Furniture quality is the worst . Total waste of money. Pls trust the google reviews and do not buy anything from them.
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October 2023 by NAVDEEP KAUR
Good customer service and products
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October 2023 by Manpreet Bhangu
Amazing customer service
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October 2023 by Pardeep Kaur
Great customer service and amazing furniture
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October 2023 by jaspreet singh
Even they do not deserve one star. The quality is very poor . Please don’t waste your money here.
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October 2023 by sandeep Singh
Can't express how great the experience was. Great customer service,great selection, and amazing furniture. So happy with my new living room! Definitely would recommend shopping here!!!
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October 2023 by Sandeep Sidhu
One of the best run Dreamland Furniture in the GTA. Great Service,great product quality and Variety.The staff is really nice and patient. 100 % would recommend.
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October 2023 by Collington AB
Very bad customer service, and this is based on personal experiences. If i could take away the one start, i would.The manager of the store has no customer service skills at all and is unable to resolve issues with customers.How can you give up a $2,800 sale for a baseless, unable to prove police that is not in place for $600?That blew my mind.
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October 2023 by Prabhjeet Singh
Do not fall for their warranties, if you call them again for any minor problem after purchase they will never fix it and will say our supplier cover only manufacturing defects.
