-
January 2024 by B Pel
All three employees I spoke with were polite and professional. The reason for three stars is because they didn't provide a car with winter tires. That's irresponsible and dangerous. My insurance company was paying for this until my vehicle is fixed, but I just ended up buying a new car and put winters on it right away. Not impressed.
-
January 2024 by Domenico Galluzzo
Friendly staff. Always gone to enterprise for best service. No hassles and always get the car I want.
-
December 2023 by Taranjit Singh
Very friendly. They addressed me by name. Every time I go there, if they don't have the car I booked, they give me an upgrade. Very understanding if you drop the car a couple min late. Cats are always clean.
-
November 2023 by Roberta Perruzza
Vai was an absolute pleasure to deal with. She went above and beyond to ensure that our rental was what we needed and provided great customer service. I would highly recommend dealing with Vai as you will not be disappointed!!
-
November 2023 by Raquel Robledo
Kudos to Z and the group! Awesome customer service! I have a great experience with them!
-
September 2023 by Yuvraj Singh
Fruad..They are doing scam with you when u hold your money can deduct same with they didn't refund me $300 deposit and $275 additional deduct for new agreement in last they told all money came back to your account and then total they again deduct 375$ from my credit card..i never receive refund..they are big frauds...they scam with me.. customer care is too poor
-
September 2023 by Yvonne Kinyua
I made an online reservation with this rental place since its closest to vehicle drop off place and attempted to phone in for confirmation. I'm supposed to pick up rental in 1 hour and nobody had the courtesy to confirm the reservation, I've been calling and on hold for the past 45minutes which is ridiculous and unprofessional. I've not once in the past 40 minutes been answered except by automated service and beeping holding sound. I would not recommend this to anyone unless you want poor customer service or to have much of your time wasted. Zero phone etiquette or regard for anyone's time. Specific store was 188 Queen street.
-
September 2023 by amit jaggi
Worst service…they don't know there own policies.They will keep telling you to run at one store then another and in the last they will not rent any car and waste your time.
-
August 2023 by Toria D
Honestly , I use this location alll the time and I get the most AMAZING OUTSTANDING service ! And they always take care of me!Zain the manager is soo thoughtful and understanding to his customers. Every time I get a vehicle from THIS location I never have any issues, EVER. I went out of town and had a problem with the car and they went over and beyond to help me out and to make sure everything was efficient and better for me. All the staff ALWAYS provide exceptional customer and does it with a smile! I recommend THIS location ! I am a regular client so take my advice!!!
-
August 2023 by Victoria Grant
from pickup to drop off, vaishali gave 5 star customer service. my insurance company messed up my reservation and vaishali ensured she got me into a vehicle ASAP because my vehicle is my lifeline. upon dropping my rental back off, she was so pleasant and answered ALL of my questions. will be using enterprise and vaishali in particular for any rental needs moving forward!
-
August 2023 by Ashish Patel
Excellent professional service from this location of enterprise. I will definitely rent my next car from them. Also, the office staff is helpful and trustworthy.I would recommend everyone to rent the car from this location to get the best service around the area of Brampton or Mississauga.
-
August 2023 by Apoorva Rawat
Had a wonderful experience with Zain at this location. Very professional and goes out of way to help the customers . Definitely has all the potential to climb up the management leader quickly. 5 stars experience for sure !!
-
June 2023 by Devin Rangasawmy
They don’t answer the phone and just hang up on you, called different locations where they are least responding to the calls, they answer tell you hold on and disconnect. Very poor customer service, not much training held here. Corporate to blame…
-
June 2023 by Abhi Bhardwaj
Awesome peoplevery good servicemy goto location for renting
-
June 2023 by serat kk
Took our stuff with the car nd didn’t return in zero for the customer service and tracking there own car whereabouts
