-
November 2023 by RAJDEEP S UPPAL
Best shoes store in gta
-
November 2023 by Vishvash Pal Singh
The guys working here need some quality training in customer service. Specially the girl "Nisha", who has a real attitude problem, doesn't even know how to greet and talk to customers.
-
September 2023 by Manik Vij
Last week I visit the store and staff was busy in talking only one cashier was dealing with customers. Please focus on customer service.
-
September 2023 by Rahul Gulati
I don’t want to put even one star for your service. The manager who is working their don’t have manners of how to talk with their customers . He is a racist and I never see this type of customer service. They don’t even realize what they are doing with us. Worst experience ever.
-
September 2023 by Sran “Veerpal” Jd
Very disappointed!!!! We went to footlocker *to buy a slipper for my husband. On checkout counter we encountered one sale associate that was very rude , frustrated on us and her name is [Shyann A*] When we asked her how much is the total. She responded very loudly , rudely and rolled her eyes, we felt like we are getting it free and she is throwing attitude or frustration on us. She does not know what customer service is ?I hope owner of this store will review and follow up on her. Hope this helps other people too. we are not going to this store anymore??I wish there would be a negative rating , I would have prefer that?
-
September 2023 by Ramandeep Kaur Brar
Very bad experience, TULU ( salesman) .REEN & TAYLUR ( cashier ) both are very arrogant . I did not buy the shoes even though I liked a pair of shoes because of the staff’s behaviour .I strongly recommend not to go in this store. (Bramalea).
-
August 2023 by Teddy Bear
I tried to play devils advocate with this store and regret it deeply. If I could give zero stars I would. Dollar store knock off barbie with blond hair has the most disgusting attitude. I believe she's the manager, she witnessed multiple customers not even get acknowledged or assisted. Had to wait more than 15-20 minutes to receive assistance for shoes and that too she couldn't do her job properly. She mentioned they had a size and she brought out the wrong size. This store's employees need to do the bare minimum and at-least greet customers. However, Tristan and Jasmine were more than helpful, these two employees need a raise if compared to rest of the employees.
-
August 2023 by Simranjit Kaur
Went there to buy slippers for my brother and my brother was there and when we were cashing out. Casher name jenn, she dont know how to talk to customer. Having her friend at work place who dnt even work there ( friend girl with red hairs). Start bullying. Cashier was not listening and saying you guys are confusing me. When i asked we want to get bag her friend with red hair came in conversation and start saying guys change hour mind when i asked do you work here start making rude face and left cash counter. There is no meaning of having friends at work place and those even dnt work there and start abusing customer. Very very cery rude staff hope this may help other people. Whosoever is the owner may this review help to you.
-
July 2023 by Ekam
Today i asked one guy from their staff whether they have Air max 90 LTR. The guy literally did not a single second of attention to me and he didnt even looked at me. His words while talking to his co workers were WE JUST HAVE WHAT YOU CAN SEE WITH YOUR EYES. He was guy with curly hairs. I so wanted to punch his face. If you dont like to work then just leave . You better improve or someone will surely engage in fight because of your bad behaviour.
-
July 2023 by Simran Toor
No star for customer services .... You can go to Toronto premium outlet.. Do not come here... Its 5, clock ..Employees don't give any attention to their customers just moving here and there.. Employees spend lot of time at back ... whoever owning this store.. Just check on your staff.Worst experience this time...
-
July 2023 by Konal Sharda
3rd try and still employees doesn’t seems to bother. Better to go either JD or toronto foot locker, but not this location.
-
June 2023 by Leee C.
Such an amazing selection of clothes but the employees ruin the store. They are partying, talking bad about when they receive calls and don’t want to help with shoe selections. One employee just gives out nasty looks ( she’s on shift Wednesday during day, no greetings, just dirty looks). We went to cash out no one wanted to cash us out. Really is sad to see how they have 8 employees not wanting to help a soul in the store. This is something that should be addressed as your store could have such higher sales if your staff actually worked.
-
May 2023 by MANINDER BAINS
It will not make any difference to them and they will keep doing the same. The staff there lied on my face when I selected a shoe from display and requested him to get a fresh pair to purchase. He said “we dont buy two pairs of same size, this is store policy” we got up and left to try somewhere else. We got back to this location again as no one had what we needed. This time I went to another staff he immediately got me a fresh size I needed. The reason this one star is given because my complaint to the manager seems like will not help making this rude staff understand that he needs to respect people who are talking to him nicely and respecting him. He in return showed attitude and lied again that he looked for it and it wasn’t there and made faces.Unacceptable.
-
May 2023 by ritika bawa
I don't know why i even gave one star to this place.. the worst customer service, they just answered me help urself. Let us know if u need a size. Seriously ? these guys just made a group and stood at cash counter.. didn't help me attttt allll. At the end they passed a racial comment in their own language, i was shocked and so annoyed. I think they all must be fired from the store.. they are just worried about cleaning up after a customer tries shoes. They are so rude, even if u ask for help they refuse and start talking to someone else. Just the most racists and mean staff u ll ever see. I m soo disappointed and ll never visit this store again. Better buy things online rather than going here.
-
May 2023 by Kakarot
I just came back from this foot locker, and as the other reviews stated from 3 months ago and beyond!!! The customer service is still bad! These kids dont care. Stop hiring high schoolers trying to be cool instead of focusing on their workWhy has nothing been done about this yet??! Everyone do yourself a favour and go to JD sports their customer service is better and they have a better selection. Even champs is better. their selection is just garbage
