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November 2023 by christina debartolo
Music playing in store tonight was absolutely horrible. Made the shopping experience so uncomfortable. Only cater to one culture and background making you feel completely unwanted as a person who is not that same culture.
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November 2023 by Allison Callus-Lett
I have been shopping at Forever 21 for a while now, and I have really come to like it. They have a variety of good clothes, shoes, and others in the store, and they are all pretty impressive.
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September 2023 by Simran Kalsi
The worst customer service. Very bad experience. Especially the cashiers are very unprofessional and rude. They didn’t pay attention to customer’s problems. Visited yesterday and bought sweaters and the bill was not proper. I demanded to clarify but they failed to do so and on the top of that they were behaving rudely and arguing. It was their mistake and they didn’t even said sorry for that. That’s very bad on their part. They are cheating on their customers.I would never recommend to buy anything from this particular place.
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June 2023 by Aman Kooner
It will take forever to cash out at forever21, 3 employees standing behind cash ,they don't care if you are waiting to cash out . Worst customer service no greeting at all when I came in guy downstairs was just staring at me didn't even greet me .
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May 2023 by Suhani Joneja
Had a wonderful experience shopping at Forever 21, your employee Jay was extremely helpful in helping me decide on what to purchase, definitely will visit the store again :)
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April 2023 by Jae.Ashante
While shopping in Forever 21 on Monday, I spent a lot of time in the fitting room. I met one of the nicest employees ever, Georgia. She asked me frequently if I was okay or needed any assistance and also helped me style my outfits. She was a big help and made my trip very enjoyable.
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April 2023 by Vaibhav Kumar Khurana
I had an amazing shopping experience at the store. The stuff was great and so were the deals. I would also like to thank Jay for a great customer service.
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April 2023 by Avneet Kaur 644
Worst customer service, the girl on the counter shows attitude for no reason. They don’t greet customers and when i greeted them they ignored me and than i have to ask them to cash me out for my purchase. She explained me everything by walking behind the counter which was not professional at all. She is not capable of doing customer service. She is representing the company in bad manner and she is getting payed for that which makes no sense. If you don’t love your job just don’t do it.
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April 2023 by shivani gupta
The store experinece was great,there was so much new variety and good stuff also to mention the assistant was also great special mention to manager Sam.she was really helpful
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April 2023 by Damika Saini
Amazing stuff and amazing staff, they handle everything so professionally especially the manager too.its always satisfying visiting the store..
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April 2023 by dan johnson
Very friendly employees, Jay in particular recommended me clothes and they fit perfectly and look great!
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April 2023 by Raidz
Recently went to this location and met the nicest person Jay. He helped me find the fitting for my clothes.
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April 2023 by Avneet Kaur
Worst customer service, the girl on the counter shows attitude for no reason. They don’t greet customers and when i greeted them they ignored me and than i have to ask them to cash me out for my purchase. She explained me everything by walking behind the counter which was not professional at all. She is not capable of doing customer service. She is representing the company in bad manner and she is getting payed for that which makes no sense. If you don’t love your job just don’t do it.
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February 2023 by Brenda Mcken
That black lady who is an assistant manager, with the horrible wigs and botched body is straight disrespectful, if you don’t like your job quit or learn to talk to people.. the store is horrible rude employees
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January 2023 by Kirthy Bhoojraj
Kendra was the best help I could of ask for she was kind and sweet and directed me to my needs to ensure my needs were met.