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December 2023 by urban dog
I was thinking in advance about joining a new gym for the new year to finally make a real step at getting into shape. Pawan gave me an awesome tour of the place and explained all the programs and specialized fitness features available here! LA really offers an affordable membership for all that they offer in comparison to other gyms in the area!
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November 2023 by Nithin Thomas
DO NOT TRUST THE MANAGER. She will say anything to sign you up. The place is so dirty and half of the equipment are out of order always. Before you sign up, read what they write on paper and not what they say. I was charged an extra month’s payment and the manager promised she would refund this if I want to cancel. But, she showed her real face when I went to cancel. She was rude and acted like I am lying. If your peace of mind matters, go elsewhere. ZERO STARS.Also, your first 2 weeks, their marketing team will call and disturb you everyday to force you to pay for their personal trainers.
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November 2023 by Alexandra Todorovska
I would give it 0 stars if I could. The place is filthy and disgusting. You can't use the pool most days before or the kids swimming school there takes over the whole pool. Saunas are always broken and never repaired. Despite your repeated requests, the workers fail to help. After working out, people like to swim in their underwear (men) and clothing (women). Seeing a woman on the treadmill jump into the pool in the same clothes is the most disgusting thing. Workers say nothing can be done about it as they watch it unfold. The state of this place is just sad.
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November 2023 by Simran Kaur
I have been training with my gym trainer meet Mandeep for a few months now and I must say, the experience has been truly transformative. He is highly professional, competent, and very knowledgeable about fitness and nutrition. He is always punctual, well-prepared for our training sessions, and constantly updates my workout routines to keep them challenging and fun.He understands my fitness goals and tailors the workouts to suit my individual needs. He is also very encouraging and motivates me to push myself beyond what I thought were my limits.He is very attentive and keeps a close watch on my progress.I am really grateful for his guidance and support. If you're looking for a trainer who is dedicated, friendly and motivating, I would highly recommend him.
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November 2023 by amitava paul
Me and my wife took personal training sessions with KAUTILYA for 6 months and we saw good improvements in our muscle building and fat loss journey. He helped us with the diet plan and to remain consistent to reach our fitness goals. Moreover, we both loved the LA fitness club, it is quite spacious and a nice place to rejuvenate your body and mind.
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October 2023 by Shao Kahn
Great gym. Lisa the manager is really cool. She’s very professional and welcoming to new members. Ideal person to run a gym like this. The rest of the staff are also very helpful and accommodating. You can tell the do their best to keep the gym clean. I think members should also try acknowledge this and clean up as well. But overall every visit here is a good one and I would strongly recommend signing up here. 5 stars and well deserved. Keep it up ??.
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October 2023 by Layla Zovko
Don't believe what they promise you. The do not honor their promises. They treat member as can be kicked around. No customer service at all. You will not be treated with reasonable action, they have no manner, dishonest and no respect. If I could, I would give them hundreds minus stars.Now the Operation manager just told me that their instructor's schedule is important, only one member's feedback does not take in consideration. Good for them. this only one member is cancelling them.And also for cancellation, you much go in person to cancel with operation manager only, no cancellation can be done by the phone, or other staff. Only Monday to Friday 9-5. What is this???Please note, you are once signed with them. You have no rights. This is the place is telling me.They dishonored the agreement with me and had very rude, unprofessional customer service. It was terrible experience with them. Very Rude. Beside rude, nothing else can describe them.I was promised there always be one swimming lane open as long as Gym opens when I signed up with them. Even yesterday Sept 21, the sales rep was present and admitted such agreement. Not only they dishonored the agreement, also sales manager told me clearly, “ this sale rep does not work with us anymore, so his promise is not a problem anymore. “Excuse me, he was representing this LA Fitness when I dealt with him. This is very unprofessional. Now they suddenly increased their Aqua Fit in the evening 6:00 pm and kicked out my 14 years son from the pool with very rude manner (the Aqua Fit instructor M acted she was the queen, demanded it is her program and she does not want to be disturbed), the manager agreed that she has privilege to kick out others not participating program. I can't believe they would think the members can be kicked around by their staffs. The Aqua Fit instructor demanded I must prove her this agreement in writing. Even though the sales rep was there in person and confirmed this agreement. The Aqua Fit instructor said :" no writing, means nothing."When I asked to have operation manager to call me. The sales manager refused and demanded that I must call her by myself during the day when the operation manger is present at the gym. I have to asked him many times, He finally agreed to pass a note to the operation manager.However even with a request to put sign on the pool door of their so policy, if Aqua fit program is in progress, then no regular swimming is allowed. Because they did not have sign, and now they are using "MISCOMMUNICATION" to cover up their dishonor of their agreement. This request was refused with no given valid reason.I also asked that they have added Aqua Fit more frequent at 6:00 pm, the most busy time and swimming pool shut down for this program. Will they consider to resume back to its original schedule because this newly added schedule is not convenience. This request was refused due co-operation policy.I would like to warn everyone, please do not trust them. They never honor what they promise you. Their staffs are allowed to treat members like something can be kicked around.
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August 2023 by Faisal Khan
Employee of this La fitness location came today at 7:35pm at sauna and told everyone to get out and kept the door open. We told him that gym closes at 8pm and he said, "no get out" he told me that his manager told him to come at 7:30pm to sauna and keep the door open until everyone leaves. He was extremely rude and loud. The desk person calm the situation down and told him to not to do that. This will be reported to the head office tomorrow.
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August 2023 by Ahmad Osama
Good place to work out, good machines and trainers, but it lacks organization, when I go to find some weights it’s nearly impossible to find them in their correct spot, let alone when in the weighs area, I’m not sure if people are taking the weights home with them, but they are not on the racks. Mainly the customers to blame but employees can be more strict with returning weights
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June 2023 by Monica Romero
The culture in this gym is: nobody cleans after use the machines, sometimes there is not paper towels or alcohol (I presume is diluted in water because doesn’t smell at all, but who knows). I understand that it’s a gym, not expecting a nice smell, but come on!! the b.o sometimes is unbearable. There are plenty machines but they always want the one that you’re using. If you want to freeze your subscription, good luck! You have to plan your sick days or vacations around the subscription date.
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June 2023 by Dylan
This location has to be one of the worst LA. Dumbbells and plates are left on the ground and you can be sure it won't be put back on the rack. Members do not wipe down the machines, and staff absolutely do not care about cleanliness.Absolutely disgusting.Highly Recommend any other location
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June 2023 by suni panikkal
Nice place! Clean, friendly staff, well functioning gym, try avoiding peak time in the evenings to avoid waiting for equipments. Definitely recommend it.
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June 2023 by Sharmi
this gym is one of the worst locations i’ve ever been to. first off the staff is rude and not helpful at all. because of this location I was thinking of cancelling my membership but decided to try another location before I did and it’s safe to say that not all the la fitness locations are like this it’s only this location. the machines are always full and although they have time limits for the tread mills nobody follows it and nobody enforces it. such a hectic and gross location, would not recommend. in the picture attached you can see all the tread mills are full and when you look at the timer on the machines it’s over 20 mins and people just continue. to add onto all of this the gym smells horrid and it’s dirty.
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June 2023 by Sukhbir Gill
We had an amazing experience with Raj. He guided us through so many things we did not know about that were important for fitness and working out. He explained everything thoroughly making sure we understood. He was patient and has great knowledge about things that are a must to know if you’re trying to achieve goals and have a healthy lifestyle.
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June 2023 by Adeshpal Singh
One of the better gyms that I have seen. Weightlifting facilities are decent. Cleaning supplies, water etc available throughout. Frequently being cleaned everyday. One thing they can do better is get more ez barbells as they have one of each weight and you gotta wait for people to finish, which is fine but someone always takes it to another corner of the gym and leaves it there. And enforce people to rerack weights somehow?!
