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December 2025 by Gisele Shea
Went in around noon today, boxes and shoes area was very messy. Carpets wasn't vacuumed and floors not swept. Clothing on the floor. Mentioned to a worker and he said because of black Friday. Unacceptable. Do better Mark's!
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December 2025 by Sandeep Dhanoa
The cashier Navneet, was very helpful, friendly and patient. We bought a bunch of stuff from the store and did a couple transactions back to back. She gave us good customer service.
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December 2025 by Gurjinder Singh
Checkout is always a pain
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November 2025 by Abhishek Angural
Best store ever best service💙
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November 2025 by Diana
On line shopping delivery was fabulous amazing
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October 2025 by anna
I went to the store in Coventry location today and had a poor experience with sales staff. They were not very happy to help to get the right sizes. So we had to get them by ourselves . This is the first time I’m experiencing this kind of attitude from the store.
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October 2025 by Nik Kumar
Good staff really corporate Ramandeep 👍
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July 2025 by Param Kumar
Didn’t like the service at all today, been there customer for last 2 years but today was really bad experience.
They were refusing to take my shoe back as the shoe sole was not clean like a mirror. I told them I wore once to check and maybe in that case the sole is not that clean.
They asked to clean the shoes at the reception in front of everyone and then still they were thinking to take it back.
Pathetic.. would never go back there and would not recommend my family members too..
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April 2025 by Vakeel Khan
Owesome food and owesome service by staff (Tanveer and Gagan)
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January 2025 by aahil khan
Always deny for order
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January 2025 by Gurpreet singh
She is very honest and helpful i really appreciate for her thnx (MEHAK)
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December 2024 by Walid
Don't really understand businesses that don't match their online prices. It's really a waste of time.
I just proceed to order online and pickup at the store. Not sure if that actually Mark's policy but that's what I was told by the cashier.
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December 2024 by Jashandeep Singh Sidhu
I went to buy the safety shoes, and the cashier was not helpful at all. She was chewing gum during our conversation. She had an attitude and did not help at all.
I asked for the return policy, she abruptly interrupted me and started saying I should think before buying and should only try them in the store. Usually, my experience at Marks is good, but today I felt like I had walked into a flee market.
Ultimately, I decided not to buy from this store.
They should really train the staff better in customer service.
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November 2024 by lovey bhullar
I visited Mark’s to purchase safety shoes using a company voucher. While the cashier was verifying if the shoes met the required criteria, a Punjabi lady abruptly intervened and rudely insisted that the shoes didn’t qualify. I explained that I found the shoes comfortable and suitable, but she spoke to me in an unnecessarily harsh tone. She even claimed, 'I take care of everything here, so if I say no, you’re not allowed to buy these shoes.' When I shared this experience with my colleagues, they mentioned having similar unpleasant encounters with her. I ultimately decided not to buy from this store and would strongly recommend others avoid it, as her behavior can ruin your day and mood
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November 2024 by George Joshua
Prices are too high
