Metro Inc. is a large food store chain with over 600 stores in Quebec and Ontario, serving customers since 1947. With more than 65,000 employees, their goal is to satisfy customers daily and earn their loyalty. Customers appreciate the store’s convenient location at Bramalea City Centre, which is accessible from inside the mall and the parking lot. The store is well laid out, clean, and offers a wide selection of products, including fresh fruits, vegetables, and bakery goods that are praised for being fresh and delicious. In addition to groceries, the store provides pharmacy services, dry cleaning, and a small Tim Hortons kiosk, making it a versatile shopping spot. Customers also value the store’s online shopping, self-pickup, and delivery options. While most reviews highlight positive experiences, some mention issues with staff behavior, such as a dismissive attitude from one employee, which affected their experience negatively. Despite this, many customers have longstanding loyalty, especially to staff members like Ms. Gladys, who is known for her friendly and patient service. Overall, Metro at Bramalea City Centre is appreciated for its product quality, convenient services, and pleasant shopping environment.
The new points system is not too speaking like the one before
January 2026
I just finished from Metro and I had such great customer service From Sam and Sandra, that work in the fresh to go food. They helped me out and fixed a mishap for myself. I really appreciate them and I do believe they are just wonderful.
January 2026
Aaron was very helpful when we came to get a cake even though that was not his department
