Metro Inc. is a large food store chain with over 600 stores in Quebec and Ontario, serving customers since 1947. With more than 65,000 employees, their goal is to satisfy customers daily and earn their loyalty. Customers appreciate the store’s convenient location at Bramalea City Centre, which is accessible from inside the mall and the parking lot. The store is well laid out, clean, and offers a wide selection of products, including fresh fruits, vegetables, and bakery goods that are praised for being fresh and delicious. In addition to groceries, the store provides pharmacy services, dry cleaning, and a small Tim Hortons kiosk, making it a versatile shopping spot. Customers also value the store’s online shopping, self-pickup, and delivery options. While most reviews highlight positive experiences, some mention issues with staff behavior, such as a dismissive attitude from one employee, which affected their experience negatively. Despite this, many customers have longstanding loyalty, especially to staff members like Ms. Gladys, who is known for her friendly and patient service. Overall, Metro at Bramalea City Centre is appreciated for its product quality, convenient services, and pleasant shopping environment.
I find Aaron’s customer service care exceptional for Metro’s Deli Service. He’s extremely patient, thoughtful, kind, and helpful. It’s a must to order pizza from here! 😅
August 2026
Neat location inside large mall. Good salad bar, nice deli isle.
August 2026
Had a wonderful clerk at check out by the name of Peter. Very courteous and helpful. I am wearing a brace on my right hand that can impede speed. He helped me fill my shopping bag, while making sure the customer behind was well looked after
