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February 2024 by Puneet Chauhan
Cameron is a real pro when it comes to choosing wedding suits. I'm glad he was able to help me out. It's great to have someone knowledgeable by your side for such an important occasion. Cheers to Cameron! ???
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February 2024 by Tyler
With these reviews it made me nervous to bring both myself and my wedding party of 5 awesome gents in for suit shopping. Michelle was a super help with the entire process of picking out suits. From the moment we stepped in to the moment we left she was an amazing help getting us all ready for the wedding day! Thank you Michelle!
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January 2024 by Sreekanth Nimmala
Had a great experience with Naveed Malik. Thank you Naveed for helping me today.
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November 2023 by Christian Karaoke Malayalam
Very bad service . I bought 4 pants and shirts from Moores I need alteration and bing to this location and they simply says their machine is Brocken . And they says they don’t know when to fixI met one mr . Kamran .So bad service and dealing .Do not recommend. So badAttached proof of purchase
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November 2023 by Tiffani Persad
Walked in hoping to get measurements for a suit- my cousin is having a wedding in Trinidad and my fiancé and I are in the wedding party. However because we were not ordering a suit from them they refused to simply give measurements- even when we offered to pay/or buy a sweater. The sales person said they “would not be held liable if the suit did not fit/look good as their suits are custom sized and different from other stores” to which we assured her we would not hold them liable for measurements (lol) the sales person we spoke to was VERY rude, brute and honestly could not seem like she cared. It seemed like she was just making excuses because they would not be getting a suit sale. HOWEVER we did walk across the plaza to Tip Top tailors and they were VERY kind and helpful! We game them a donation to the Princess Margaret lottery (a cancer charity!) and their tailor Lance was more than accommodating! He gave us measurements and even stated most if not all suit measurement would generally be the same!I would not recommend Moors to anyone however I most definitely recommend TipTop tailor right across the plaza !Ask for Lance and if you need anything specially tailored Tip Top tailors will be more than happy to help.
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November 2023 by Andrew Kopp
Disappointing selection for bigger men. I am not sure why, but this is a recurring theme with these tailor stores.Staff were friendly and helpful tho.
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October 2023 by Monique Jovanov
The auditor of Moores is absolute trash. She called to tell us, demand in fact, that she will not be giving us a suit we asked to rent in the size we fitted and felt good with. She insisted she knew better, never having been at the fitting, and would be giving us a suit that her “chart” says. She was incredibly rude and unprofessional. I will never be supporting Moores again and encourage people to source elsewhere.Danny at the store was very nice and kind tho. You’re better than that job Danny! One star due to Danny
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October 2023 by rohan Chandrasena
Worst customer service. Don’t ever go there.☹️☹️☹️☹️☹️I was ignored by Moores sales people but welcomed by Tip Top Tailors in the same mall. They provided a superior service.
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October 2023 by Selina Taylor
Called in to see if they would be able to help measure me, and the gentleman on the phone told me that it would be ok. Drove all the way, just for an associate to tell me no.
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September 2023 by S
These people will try to lie to your face and tell you they don’t want to argue when you point out their lies. Such disrespect for customers, they tried to tell me that no one else had tried on a dress shirt that had no pins, no stickers, no pieces of plastic, etc. It had just one tag that’s needed to return it. Which makes it clear it had been tried on before I had or even purchased.If your store policy is so important that you have to lie to customers then I’m fine with never coming back.
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August 2023 by Chris Derocchis
Sales associate was very helpful. She was patient and helped us choose the right combination of clothes.
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August 2023 by Sudheej Sudhakaran
Staff is rude, unprofessional and not trained for the job, they hate you when you try to return stuff. They should understand customer is the most important visitor to the place.
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August 2023 by Zaeem S
Possibly the worst customer service experience while shopping. Staff seems disinterested while asking for assistance and generally lazy.
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June 2023 by Jonathan Lane-Smith
I had to wait a fair bit to pick up a suit, even though there didn't seem to be anyone else in line. Otherwise, the service was good and the suit itself was very nice!
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April 2023 by Kuljeet Prewal
This is the best moores that I've ever been to. The staff are really friendly and take the time to help me out. I always love coming here. The heartland location should send their staff here for training because they were awful when I went last year
