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November 2023 by Konztin
Piece of heaven on Earth. Friendly staff and great selection!
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November 2023 by nubia falco
I took my dog to this place a few times but today was the last time. I explained to the groomer how I wanted the cut, she did everything the opposite I asked for his face to be more rounded and his ears not too long…. and I still paid furminator almost 100 dollars for nothing. Not to mention that the place was disgusting with so much hair on the floor, very dirty even the dog when he came out of there was full of white hair that wasn't his... When you take your dog, pay attention sincerely today I was afraid my dog would get sick so dirty it was there. After I posted the review they call me from the groomer salon asking if I would like coming back to fix the hair cut… how ?? It’s no way to fix that … when I asked for my money back she offer an upgrade to me to coming back after… I will never coming in this location anymore
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November 2023 by M M
Jenn did an amazing job on my Maltese dog Pookie. It was easy to book and she was wonderful with him. Honestly - he's never looked so good. Glad we found her! ❤️
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October 2023 by M “Chloe” M
Took my Shitzu in for a wash and trim, Olga, did a fantastic job! Highly recommend her!
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October 2023 by Vault dweller
DO TRUST !!! Christian he's a absolute great person and groomer people spreading lies and trying to ruin peoples reputation isn't right I've been going airport and queen for years now and never had a issue the staff is some of the best in the industry and always took care of my dogs after reading some of the most idiotic reviews about this location it's funny how some of these pet owners should even have a dog in the first place let a lone be on a computer like the saying goes don't trust a book by its cover and give these people a try you won't be disappointed.
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September 2023 by Jai Bedi
Love coming here, Rafia and Ryan gave amazing customer service. Rafia was soo cool and helped me pick out some good dog treats for Donny my Malinois Lab! Well done
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September 2023 by Nabeel Haq
Amazing Service from the workers! They help you super fast, and go into detail with how to care for your pet. They have fish, birds, rodents, and even cats for sale! You can buy everything you need, from tanks to food here. They have great prices, and even deals and sales! Would definitely recommend purchasing from here.
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August 2023 by Pauline Zi
Nothing but great experiences at this location. All staff are friendly and helpful.Our dog has been coming to this location for grooming since she was a puppy and we've always had great experiences. Robyn is phenomenal at her job. She nails the grooming every single time, is very knowledgeable, and all around a pleasant employee. We know our dog is in good hands when we drop her off.We've also had experience with training at this location. To say Ryan is the best at his job is an understatement. He knows everything about training, is always happy to help, and Bailey looooves him - always pulling to the training area to see if he's there.Overall, this is a great location for everything you need for your pet.
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August 2023 by Shubham Mehta
Best place to buy supplies for your pets ? ?The staff is well educated and helpful ?
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July 2023 by Jamie Rao
We always go to Petsmart to bring our dogs in for grooming. We have two Shih Tzu‘s and once a month they like to get groomed. So this time around we managed to get an appointment at Queen and Airport Road location and the groomer was Cassandra. She did an absolutely fantastic job. she was kind and comfortable with both my fuzzy poppers, and when we came to pick them up, they were the cutest I have ever seen! And smelling so fresh. Also, the price was great for such a good job. Thank you ?Cassandra for the wonderful work you did on my fuzzy babies.
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June 2023 by Nav Mallhi
Absolutely terrible groomers. Our puppy was there for a trim and the groomer shaved him off. There is no one supervising the groomers and we ended up with a groomer who was angry and took it out on our dog. I wouldn’t be surprised if this was racially motivated towards the owners.They made us pay upfront and refunded the service charge but these is no accountability for the damage that has Been done.Ontario needs to start regulating dog groomers and make sure they have the right temperament and skills to groom.This is not the grooming for a golden doodleDo not let your dog get groomed by NICOLE
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June 2023 by Rahul Chawla
I'm a regular at this location but I get nervous because it's always a new groomer. Today I brought my Rottweiler (Czar) to Christian for bath/brush/some extras and it was great. Me and Czar are extremely close and I felt really comfortable leaving him with Christian & the team!
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June 2023 by Gail PANTLING
This location is great!! Associates are always helpful and friendly. Groomers are also great. Price are fair and good selections of products.
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June 2023 by RAJESH VASHISHTHA
We have a very bad experience in dealing with their groomer, Olga. She is very unprofessional and does not know how to deal with dogs. We took an appointment to groom our little 9 Months Yorkee, but she refused to take him saying he is dangerous. What the hell, she wasted our time and she does not know how to treat the dogs. Our dog is so sweet and nice but she made false story about his behaviour.She needs more training especially to serve in a diverse cultures community. I hope the management should take note of it and hire good staff otherwise people will reject this location and owner has to permanently close this store.
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June 2023 by jasmine d
Rafia was so sweet and helpful. I was looking for something for my niece’s new kitten and she was so knowledgeable and patient when helping me select products. If i ever come back it will 100% be because of her genuine customer service, petsmart is very lucky to have such a dedicated and lovely employee such as her. she was very involved in the entire process and made me feel very comfortable!