Planet Ford aims for customer satisfaction, as shown by their responsive management and awesome customer service. They even washed a vehicle, which was an unexpected bonus. The service department is truly impressive, with Amy being such an amazing asset. She truly cares about people and tries her best to accommodate and help, deserving all the recognition. Customers can tell she is honest and has a great personality, being super personable. The service team was great to work with, even with a serious issue requiring quite a bit of work. Planet Ford was helpful in keeping customers informed of the status, and Amy went above and beyond to ensure everything went smoothly during the service and post-service with a follow-up courtesy call. The car buying process is described as seamless, with staff providing attentive service and addressing any concerns quickly. Customers appreciate the professionalism of the sales team, who make transactions efficient and hassle-free. Overall, Planet Ford values building lasting relationships with its customers.
Did good service and accommodation to my request for early delivery. They cared for my request.
October 2024
Awesome customer service, efficiency and communication. They even washed my vehicle which was an unexpected bonus. Megan and the rest of the team were all stellar!
October 2024
Since 2016 no any single Issue, All Service Advisors and Mechanics are very Professional, Always done on time and Excellent job ???
