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January 2024 by Sophie Gillen
Purchased what i thought was brand new Lululemon Grooves. Went home and checked them out better, turns out they’re fake. Purchased for $55. Very disappointedI don’t live in the area so it’s hard to return them.
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January 2024 by Victoria T
I've been to multiple locations and this one by far has the best quality of the higher end brands. They do price higher but the quality is better imo, and that also means they buy items for more $$ which attracts more people to sell higher end items. I have also sold here many times and find that my items are consistently bought.. whereas in other locations it's pretty hit and miss. Would def recommend both selling and buying here!
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December 2023 by Kris E
I went there today to sell some clothes, and although I found one girl nice, the other one I found very unfriendly and presented herself as superior. I am a strong believer in individuals working with the public not having to put up with abuse; however, I do think if you are working in a customer service position, you should treat those that are good to you in a decent manner. I was beyond friendly and this was not reciprocated. I asked her a question and she looked at me as if I was incompetent for not knowing the answer. I would not return there to buy or sell anything solely based on the service.
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November 2023 by Zoha Fazal
Great customer service ladies are so helpful. Good variety selection. Just a little expensive and only brand name clothing no middle class shipping.
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November 2023 by Carlo Carlos
Says they close at 6pm on Sunday . Here at 430pm , and closed . No signs saying it’s closed. What a waste of gas and time , not cool. Please update hours if you’re going to close early
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October 2023 by Steve K (Steve)
I brought in some jewelry for trade in. The staff were friendly, polite and didn’t pressure me on any items. The management offered me fair negotiation and were very patient with me. The ambiance is quite nice and their selection of items as well as pricing is fair.
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October 2023 by Khola Nasir
I've come into this location many times with my tote bag, have never been told I cannot shop around with it. I came yesterday and when I walked in, multiple employees saw me with my bag and no one said a thing. 15 minutes later an employee says they don't allow bags and i have to leave it at the front? Excuse me, but I have important and valuable items in my bag, I won't be leaving it with staff who probably have sticky fingers. In that moment, I went to the front with what I had, paid, and left. I will not be shopping at this location again where inexperienced staff don't understand customer service. Maybe management should do some training on how to speak to customers, interact with customers, and explain "policies" appropriately.
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October 2023 by Preet Kaur
Not worth selling your gently used cloths . Better to donate them if u only gonna earn $20-30 bucks for whole big bag full of gently used clean cloths. Even some of them were never worn .They Buy clothes for less price and sell them for triple price . Waste of time if u r going to sell ur stuff there .
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August 2023 by Dahlia Winnifred Cunningham
Brought gently worn clothes and brand new shoes that I have never worn before to Plato’s. They did not buy. They bought my sons’ old Under Armour track suit that was 4 years old and rubbles all over for $6.00. I am not desperate I will donate those clothes and shoes I bought to people who really needs them. All they want to buy is branded name clothing.
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August 2023 by Nikita Pedram
Very strange how this Platos operates completely differently compared to the other ones. I wanted to return a top I bought YESTERDAY however the paper part of the tag had fallen off while trying it on at home. I still had the tag and the receipt however the manager Erica refused to let me return it. Yet every other Plato’s closet was more than happy to let me return it. Not sure how this comes out of your pay check Erica.
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August 2023 by M Barbosa
Total waste of time, if your selling items they are going to have you spend 30-40 mins waiting and then not buy any of the items( all items were brand name, like new) and was told after waiting that they were not buying items at this time…..???I did browse the store while waiting, which is probably why they don’t bother telling you at the very beginning that their currently not buying items! Others that waited were told the same thing. A lot of clothing is overpriced, had stains or damage which was surprising!Don’t bother ….
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June 2023 by Terri-lynn Flynn
This new location is much better than the old one. Lots of more room and light in there. The ladies working are very nice and approachable. I sold some of my gently used clothes, bags and a few shoes. They took about half of the stuff I brought and payed cash. The stuff they didn’t take wasn't in season; can't complain. I sold on a Monday; two bins took about 30min. The stuff they are selling is in pretty good shape besides a few questionable items on the floor.. all in all a good experience.
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June 2023 by Isabella Prendergast
Wouldn’t recommend selling here at all. The make you bring the clothes in basket folded but then when they give you back the clothes they didn’t take they are all unfolded and in a mess. All workers also seem clueless and clearly have no management skills.
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June 2023 by Roxy Radej
It's a great place to sell some of your gently used belongings. I also like to shop around while I'm waiting for my items to be reviewed. Friendly and helpful staff as well. One star removed for prices being too expensive for some items in store while offering you quite low for what you bring it. But I guess that's how they make a profit.
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June 2023 by Vikram Maity
I would have given 5 stars had it not been for the fact that they don't always stock up well on the men's side. Have bought a couple of shoes from here, great condition