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February 2024 by Noor Auto
Feb 22. Bad experience at the branch today. Staff and manager didnot even know how to deposit a cheque without hold. I did 3 -4 time before with another knowledgeable staff. Refused to call the issuer. Intentionally harrased by RBC branch
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February 2024 by KUNJ SHAH
Manager Carole Rayman she is worst, not sure how she get Manager post there , don't no how to speak , refuse right away . do not know how to talk with customer. she should be not there.
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February 2024 by Sahil Sharma
Very bad customer service specially representative Manav, he don’t know how to treat Customers.
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February 2024 by Karen Mallinos
Visited RBC at BCC recently my CSR was Lackesha she was the best. She made my banking experience pleasant and calming. She deserves a 10 star rating.
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February 2024 by Mukhtar Zaidi
I am writing here for other people to save their time & money? On Feb, 12 2024, at 1230 PM, myself & my spouse visited this branch. My spouse is account holder in this bank; she is facing short memory issue, so I was there to help out. In Two hours time she could not get her Bank Account statement, on my request Manager refused to talk with me as I am not he bank customer.She called the Secuirty, on my saying the issue they said we are not expert of banking, you better make A complaint to bank head office for relief. I have informed the head office too.Mukhtar Zaidi Spouse of Mussarat Zaidi
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February 2024 by Jagdeep Kaur
Udani She is so Helpful and nice.
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January 2024 by Sandra Sanchez
Poor service
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January 2024 by cory
Can be better...
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November 2023 by Navneet Kaur
I would like to say Thanku to babandeep singh ..he helps me a lot to open my account nd save more money …he deals very good …customer service is so good…special thing is he described very well everything in details …I would say once’s again Thanku to him nd appreciate for his service …god bless him
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November 2023 by Pardeep Kaur
There is an intern sitting at entrance (Hima) she is so rude and have zero customer service skills. She don’t know how to talk to a customer. She thinks that she’s the only one knows English there. I have never ever reviewed anything so this is my first review because she got terrible customer skills.
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October 2023 by Bahnam Jameel
Vineeta was really helpful and I appreciate that she is always here at the bank
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September 2023 by Urvish Prajapati
It’s very worst experience in customer service and manager is only do buttering to customers. They give preference to other customers before us while we are waiting before them. Very worst service by staff and manager. Please never visit this branch
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September 2023 by zuhair raza
Very helpful staff, especially Lackesha Johnson, who assisted me in my business needs at the branch. I would recommend this branch and would like to see Lackesha as a manager on my next visit.
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August 2023 by Joanna
I genuinely want to take this moment to thank MS.SHEILA ARMENA (Branch Manager) and her team at RBC for their OUTSTANDING CUSTOMER SERVICE. We were assisted at every step of the process with perfection and kindness. MS.SHEILA ARMENA and her staff made sure that all our queries were resolved. They really made us feel comfortable. So impressed with their level of dedication and care for their clients. It's a rare thing to discover a person that genuinely cares about the people it serves. MS.SHEILA ARMENA THANK YOU FOR YOUR KINDNESS,RESPECT AND YOUR FRIENDLY SMILE:)I HIGHLY RECOMMEND THIS BRANCH !!! Thank you RBC team and especially to MS.SHEILA ARMENA your customer service is unbeatable!!
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July 2023 by Parwinder Singh
Vijay laxmi opened my account today, Nice Client Handler. I got best experience and she tackle my problems very well.