TELUS receives consistent praise for excellent customer service, particularly highlighting a specific representative. Reviews describe service as exceptional, amazing, and fabulous. This representative is noted for being incredibly welcoming, easy to speak with, knowledgeable, patient, polite, and thorough. They are commended for going above and beyond, showing genuine initiative to find the perfect solution and the absolute best deal for clients. The service is characterized by a focus on helping, explaining everything clearly, and making processes easy and stress-free. Customers appreciate the representative's great personality, ability to create a real connection, and combination of professionalism with friendly customer service. The overall experience is described as highly engaging and enjoyable, with customer service rated 10/10. This dedication has positively impacted customers, even leading them to seek out the same representative to finalize their deals.
Corey at Bramalea City Center was fantastic. The set up process was seamless and so easy. I really appreciate all his help. He deserves a raise ! Thank you Corey
September 2026
Amazing service from Stephaun. We were at koodo bramalea and very happy with his service. 10/10 recommend him
August 2026
Today I went to Bramalea City Centre Telus, to get a new phone plan and there Stephaun helped us get an amazing plan. He showed us all the plans and explained very thoroughly, which helped us a lot. He also guided us on getting the right plan. I recommend going to Stephaun whenever you go to Telus.
