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October 2023 by Lianne Spencer
So disappointed with this company.Lost my order 7 days later. Syringes not working.Customer service, no help, manager, no help.I have been with this company for years and given them thousands of dollars.I have a very sick daughter and we count on professional services.Found another company, Mera who delivered our product to the door. They actually knocked on our door and waited for us to answer the door.Prices great, people helpful and helpful. On the ball.By Stevens
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January 2023 by Joanne Mackenzie
Great company to work with. Robert has been providing us with super service and support
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December 2022 by Sof Sof
Atrocious receiver. Carla is not capable of carrying out here job, please hire better
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November 2022 by Mohsin Raza
Over the past few years Stevens has quickly become a favourite supplier of ours, our rep Dylan has continually supplied excellent service and really goes above and beyond to help us as a client and business. Very satisfied with pricing and stock for the most part and when we do run into trouble Dylan is quick to find a solution. We’re happy to work with such a great Canadian company!
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November 2022 by Bobbi McCurdie
Stevens is our go to Company for all our needs at the KOPI Clinic. Dylan is always helpful and quick to respond when looking for information. If he doesn't know he always makes sure to find out the answer. Always a pleasure to deal with keeping us stocked and our clinic running smoothly!
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November 2022 by Fabian Fletcher
Our representative, Dylan has always been such a great help, very communicative and ensures that we receive everything we could possibly need, and if they don't have it, he'll make sure to do his best to get it to us!
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October 2022 by Charity Dakin
I will not use any other providerthe customer service is outstandingthe prices are greatthe stock is thereOverall 100% satisfaction dealing with this company
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September 2022 by Kristina Brabender
Working in the Animal Health Field, there is really only one company who checks all the boxes in regards to availability of stock/material and who provides top notch customer service, with a very user Friendly website - Steven's Company.I cannot express how grateful I am for the professional service we are given on a regular basis.If you are a animal clinic or hospital, I highly recommend opening an account with Steven's Company - They have everything! 11/10
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September 2022 by Close Vet Clinic
Excellent customer service, prices and overall client satisfaction! A special shoutout goes to our rep, Kurt Theil, who has taken care of all of our needs! Keep up the great work!
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September 2022 by Karen Reichheld
The Hamilton SPCA has chosen the services of Stevens several times over the past decade and most recently an install yesterday of new surgery kennels. We could not be more pleased with the timeliness of communications with Kurt Theil as well as the installation process.He always delivers quality customer service. We've been very pleased with all of the products we've purchased over the years.Gold star!
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November 2021 by Stephanie S.
Review is for their online sales. I don't think you can pickup any of their products, so sales are done over the phone OR online. I was told about this company by a fellow cat owner and even though I've only ordered once, it's been an absolute BLESSING. My senior Persian has kidney failure and I've been giving her dialysis for over a year now. Purchasing the supplies from the vet is $$$ and this is an ongoing cost. Anyway, Stevens sells medical supplies such as stethoscopes, thermometers, throat swaps, furniture, etc. Basically anything that you'd find at your doctor's office! By phone, I was able to order the costly items that I need (lactated ringer, needles) at literally a fraction of the cost! To give you an idea, my vet charges 6Xs as what Stevens charges, so it definitely adds up. I found their online system dated. And I was supposed to set-up some account, but just bypassed it by speaking to their sales department. The ordering was a bit antiquated (e.g. creating an account, filling out a form, sending form back to them, etc.), so just try to speak to a live person during their business hours! Everything was delivered to my house in quite a timely manner.
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September 2021 by Qaion Qaion
Worst receiver I have ever dealt with as a AZ driver I’m talking about J.Mellon, she lied about missing bol which she brought to me after and slammed it on the counter yelling about someone else taking it. I wasted 1h:30min there waiting for bol
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September 2021 by ZION DAR
I ordered an adapter for my high blood pressure monitor they charged me 50 dollars and when I wanted to return it they won't return my money the same adapter I could buy on eBay for 5 dollars.never deal with them again.
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September 2021 by Animal Health Services
The worst customer service and shipping experience we've ever had in our life. We ordered parts that could be shipped in under 1 week according to the manufacturer. Steven's gave as an estimated shipping date of 5-6 weeks. Even once the parts arrived they delayed shipping them to us for another week. No explanation. If they were not one of the only distributors for these parts we would never have dealt with them at all.
