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December 2023 by Akash Chahal
They make you fool if u go i give my phone for repair took 25 days to repair nd when i call always make excuses and mostly they didn’t pick your call
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December 2023 by Param
One star is a lot for this business. Got them to put on a screen protector for a phone. They used some other model with the same screen size, but the camera cut out aint at the same spot.. called the guy, All he knows is how to argue and not own up to his mistake. Close it down, make way for new business who would be honest in their dealings. Never returning. Dont do business here, people they will take your money and not deliver the service they promise. Zero star place
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November 2023 by Tamilselvan Marimuthu
Applied wrong phone screen protector in different device.At least customer should be informed what is expected before....
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June 2023 by Ready Help
My recent visit to Wireless World Shop left me extremely disappointed and frustrated. The overall experience was marred by bad customer service, false promises about the waiting period, excessive waiting time, and an unprofessional technician.First and foremost, the customer service at Wireless World Shop was abysmal. The staff seemed disinterested and unhelpful from the moment I entered the store. It was challenging to get their attention or receive any assistance with my inquiries and concerns. Their lack of professionalism and indifference made me feel unwelcome as a customer.Furthermore, the shop lied about the waiting period for repairs. Initially, they assured me that my computer would be ready within 2 hours but it took 4 hours. The waiting time was unacceptably long. This kind of inefficient service is simply unacceptable, especially when customers rely on their devices for work or personal use. It was evident that the technician lacked the necessary expertise and attention to detail required for professional repairs.Overall, my experience Wireless World Shop was disheartening. The combination of bad customer service, excessive waiting time, and an unprofessional technician left me deeply dissatisfied. I would strongly caution others against relying on this shop for their computer needs, as they failed to meet even the most basic standards of service and professionalism.
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March 2023 by Gertie
Diagnosed and fixed my BB Key1 in minutes. My first stop from now on for fixing electronics in Brampton. Done while I waited. This is after going somewhere else two days before - who told me I had to wait two days for a tech, then he told me two more days just to get a battery in to test it. Wireless World is a life saver.
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February 2023 by Don Brunez
Went to fix my dead phone, on my first visit I was told I will be getting a year warranty on the repair but upon picking up the phone, I was told it is 1 week and my phone screen was swapped. After complaining about the screen and explaining what my screen looked like, there went in and made marks on a different screen to match my descriptions. They lie and cheat.
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February 2023 by Dominating BeastLord
Scammers and cheats, would never go there again, would not recommend.
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November 2022 by Ignacio Chehade
I went to get help making my iPhone work again and they made it! Thanks guys I wanted to call but lost the number. Amazing and effective service
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October 2022 by Guraya vika
Worst service and they scam people a lot and sell in 25 bucks charger in 40. And we buyed 2 charger cables and 1 adapter then they did’nt work then he said there’s no warranty for it and before he said that it has 1 year warranty. I don’t even want to give them 1 star
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May 2022 by Jaggi Rubal
Repair man best In all bramton town every visit person give cheapest rate to meI will says pls ask rate for reparing for any problem mobile reparing ma
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January 2022 by Secola Patten
Avoid these thieves at all cost. They sell you defective items and have no return or exchange policy. Your money will just go down the drain. Person at the counter lacks any customer service skills. Unfortunately i bought a phone from this location and i tend to feel like they have hacked my phone ever so often my phone starts to go to different screens without me touching it. Save yourself the hassle and dont buy anything from here.
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February 2021 by Akash S
Did not visit the store personally but I spoke to a gentleman on the phone about replacing the battery on my Google Pixel. He gave me a very honesty answer and told me about the risks of going ahead with this repair. He was very polite and took his time to answer my questions.I called 6 other shops before calling Wireless World and none of them gave me a warning or heads up. Will definitely come here if I ever need a major repair done.
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February 2021 by Mazen Khan
I had an issue with my iPhone 11 Pro Max. I was really upset and thought I'd have to throw it away and spend the $$$ to buy a new one. But I found out about Wireless World from my network of friends and stopped by their shop where I met with Hammad.Hammad was so courteous and friendly, I honestly was quite surprised! He straightaway offered to take a look at my phone, no questions asked. Nothing about charging a check-up fee or anything of that sort. He right-away suggested what he suspected was the problem and offered to fix it. I told him due to work I'm a little time strapped. He honestly took this to heart and was just super awesome to deal with! Hammad got my phone fixed in no-time and not only took care of the problem, but he cleaned up the phone afterwards and it looks like brand new!He gave me a crazy deal on some legit Apple accessories for my iPhone which I purchased right away as there was just no way I could refuse such an offer.All in all, I am super happy with meeting Hammad. He's a friend now! I've called him a few times afterwards regarding my TV and other smaller issues and he's always been very kind over the phone and a real humble person to deal with. He answers questions even if its related to products he doesn't sell like these specific speakers I have for my home theater setup.Its sad that these days we dont get this level of customer service anywhere. This should be a benchmark for other retailers to follow.I honestly will visit Wireless World for all my electronics purchases from now on! Thank you Hammad for your stellar service and keep it up!
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February 2021 by Alex V
I fixed my iPhone X Lcd from wireless world and after 3-4 days screen is automatically typing .So, I called them and they told me you can bring if there is not physical damaged we will replace.I went to store after few days and they replaced my lcd without any question asked.I am always going there for my any Electonics problem because they give us proper customer service and advice.If I can put 10 star I will but Google is not allowing.Amazing service
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February 2021 by Manuel Gonzales
Completely satisfied with the service. I went to fix my daughter's phone, and they very knowledgeable and accommodating. The fees are reasonably priced and their products were cheap. Definitely going back, and will recommend this place anytime.