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December 2023 by Nadine v
A busy afternoon impeccably slow wow
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November 2023 by Martin Denis Armellini-Sarkissian
I've been with the Bank of Montreal for a while, and they've been a dependable sidekick in my financial adventures. Their online banking is like a personal financial superhero - always there when I need it. The staff at my branch are like friendly tour guides through the money maze, and they make even banking jargon sound fun. Plus, BMO's community involvement shows they have a heart bigger than my savings account. The only supervillain in this story is the occasional long wait time, but hey, even Batman had off days. Overall, BMO is my trusted financial ally, and I'm sticking with them.
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November 2023 by Simon Cunningham davis
Had a appointment at 11 and the person I had the appointment with never even showed up and they told me to use my phone to cash in my checks when I’m in overdraft and I told them that
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October 2023 by Denny
I love bmo great staff
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October 2023 by george stemmler
Very poor personal service
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October 2023 by Duncan McConachie
They show open hours on Saturday afternoon. But they are locked up except the ATM! You didn't read what I wrote. For one. And 2nd, your branches were closed Saturday without so much as a note on the door! Nobody inside at all, not temporarily closed for security, closed for a holiday without notice. Why can you close your branches Saturday and then Monday too for the same reason?
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October 2023 by Jada Finch
Opened a joint account today at the Henry street branch with Ridham Kakkar. Was such a great experience, really great options and helpful, fast, friendly service.
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August 2023 by Wenda Allicock
It's 2:50 pm and 8 customers waiting and 2 tellers and no staff to tell.
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July 2023 by Jack Burlington
Swaying, helped good customer serviceBusy hours need all wicket’s need to be openNo BUSINESS Wicket
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March 2023 by Jayne Horlock
Whatever we need they have been there to help
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December 2022 by Krish Shah
Always line up as not enough counters open to attend customer. Overall very slow customer service.
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December 2022 by LeeAnne Cribbins
No customer service. Long lines. My bank card has stopped working twice for no reason. Locked out of my credit card due to their pin error while on vacation. Hours are awful. The list of issues is long. I know chose 1 star because there is no zero star option. My accounts are going to be closed.
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December 2022 by Marie Linington
Both my husband and I have had recent dealings with the BMO branch on Henry St in Brantford and we were really disappointed with the treatment we received via the phone. The reps were very arrogant and treated us like we had no knowledge of how anything works. We definitely didn't like the customer service we received at the Henry branch in Brantford. Unfortunately this is sad to see happening now since in the past this branch was awesome for customer service.
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December 2021 by Nancy Rawson
Closed due to covid. Bank machine open
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December 2021 by Jesse Knight
Horrible hours due to "covid" but really it's to make more money as they know the same amount of ppl will come in a shorter time and they can pay the employees less hours while inconveniencing us. Will be switching this useless bank
