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February 2024 by Graciamaria Roque
I was very dissapointed with the service, I will never go there again. I bought my jeep from them 3 years ago, and I make it a point to bring it to them for service. In the last maintenance check, I was offered "fresh air for my tires" as well as a list of things that needed to be changed, including front rotors, calipers, and pads, with a price tag of over a thousand dollars (for a jeep that's 3 years old only!)I took it to another dealership in a nearby town, where they actually took the time to look at my brakes, and they cleaned and services the rear and front brakes. They said that there was still plenty of life on my brakes (they also took pictures to show me); and my price tag was under 250 dollars.People count on dealerships to be honest with their customers, and to help them save money while giving proper maintenance to their vehicles; this was not the case with them, unfortunately.
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February 2024 by Dale Tonelli
Outstanding service from Karen and Ryan.They were great with communication on the vehicle I was interested. I got a great vehicle at a great price...clean and in great shape. They sent it to me without issue. It was worry free and smooth transaction
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February 2024 by Keith Stephens
Maybe once a year I have to stop at this dealership usually out of geographical convenience for service or parts with our fleet vehicles. While I always get helped in the end, every time I seem to somehow end up dealing with someone who is either rude, miserable or genuinely annoyed that I'm even talking to them. I could not see a scenario where I ever went here for any reason other than strictly geographical convenience. Based on the positive reviews they have my incidents must be somewhat isolated. However the consistency at which I have negative experiences here is enough deterrent to never give them any business outside of pure convenience and when possible I will always make the drive to any other dodge dealership.
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February 2024 by Carol stone
I couldn't be happier with the service we received from Brantford Chrysler! We had no intentions of buying a new truck what so ever!!! We were literally just taking a drive through the lot to look as our son had just bought a new truck and my husband took it for a drive and of course loved it ! We didn't even think that you were open !!! Well my husband was looking at different trucks out came Spencer !!! Spoke very professionally and gave no pressure at all !! He said if there was anything he could do to let him know !! I spoke up and said well what can you do about my trade in !! He did what he had to do while we test drove two different trucks ! There were certain things I wanted in my new vehicle if that was going to happen ! Spencer said we can do all of what I was asking !! We were extremely happy with the trade in value and before you knew we had purchased the exact same truck as our son only a few more bells and whistles ? Now we get the pleasure of working with Karen !!! Also very professional but fun at the same time Amazing is all I can say !!! I am hoping that we won't be needing anything new for awhile now (we had our last truck from there for 11 years)? But will definitely recommend Brantford dealership to anyone that is looking !!!
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February 2024 by Valandis Korakas
Brandon was so great to deal with. I like the no pressure approach, not like other car salesmen have. Would recommend him to anyone!
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February 2024 by Jason Harris
Great experience. If your looking to purchase a vehicle ask for Emma she was great.
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January 2024 by Juan Acosta
I am very grateful for the treatment they gave me. I recommend this place to buy your next vehicle, whether new or used. I am very happy with my new car.
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January 2024 by Ejike Obiagwu
I had an outstanding experience at Brantford Chrysler, largely thanks to Spencer and Karen. Spencer ensured all paperwork was ready for my Ford Edge purchase, saving time and making the process seamless. Karen expertly secured financing with my preferred institution. Their honesty, transparency, and professionalism were refreshing. It's one month already and I'm still enjoying my car without any issues. If you want a straightforward and trustworthy car-buying experience, I highly recommend Spencer and Karen at Brantford Chrysler.
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December 2023 by Terry Ryckman
Recently purchased a new Ram. This will be one of the most recent trucks of trucks that I either leased , rented but now own outright. Previous dealerships have stretched from New Brunswick to Ontario Chrysler , Johnston Motors and now Brantford's dealership. Their service dept as well as the sales department in Brantford have gained my respect for outstanding salesmanship and top shelf service staff. Thankyou
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December 2023 by Jeff LILLEE
A perfect experience. Emma Murray was my salesperson who took care of everything. She is professional and very knowledgeable on the RAM truck line. She also did a great job researching and upgrading my wheels and tires to ones of my choice, for a reasonable adder and purchased the original tires and wheels from me. I was also very impressed that she followed up with me after the delivery to see if I had any questions and to ensure I still loved the new ride. I highly recommend Emma and Brantford Chrysler to anyone looking to buy their next vehicle.
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December 2023 by Frank S
I had a great experience buying a new car from Brantford Chrysler. Brendan’s friendly, knowledgeable and professional. He and Dan answered all my questions and helped us find the best deal for our budget and needs. They also offered me a fair trade-in value for my truck, also thanks to Karen for arranging the financing smoothly, I would highly recommend Brantford Chrysler to anyone looking for a new or used Chrysler, Dodge, Jeep or Ram vehicle. They have a large inventory, excellent service and competitive prices. Thank you, Brantford Chrysler, for making our Wagoneer purchase easy and enjoyable
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December 2023 by Rachel Spencer
Amazing service. Everyone was very helpful. I highly recommend buying a vehicle here. Great experience!!
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November 2023 by Rachel Blenkinsop
I am super disappointed with my service from Brantford Chrysler, I called to have my truck serviced and I ordered a bed liner when I made the appointment,come to find out when I brought it in that they never ordered the bed liner, they apparently ordered it that day and said it would be a couple days and they would have me back in and that was over 2 weeks ago, also since being serviced my truck is now giving me alerts about low tire pressures and then after reaching out to the manager x2 not hearing back.
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November 2023 by Lee Dixon
Just got my Jeep Gladiator back from the body shop at Brantford Chrysler/Dodge/Jeep. It was in for hinge warranty and the guys there did a spectacular job! This dealership really cares about the work they do & the customers they do the work for! Thank you to the manager Doug, Trevor the body guy and Carly the paint specialist. I will definitely be using this dealership from now on. Thank you for a great job?
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November 2023 by Derek Styres
I was a bit nervous going in to pick out a truck, but Emma stepped up and made the entire process easy and simple. She was very courteous and respectful. I did not feel pressured to pick just any truck. She made sure I felt good about my decision. Thank you so much Emma! I am truly enjoying my new Ram 1500 Classic!
