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August 2025 by Adheena Pradeep
I was here because I had a bad experience today from the lady who were at the trail room. No surprise there are plenty of customer who faced same issue I faced. Left me so surprised no actions are taken and no changes are visible.
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March 2025 by Deepa Karki
Worst experience ever, the cashier who was on the store on march 22 at around 3:45 pm was really worst. This store really needs to work on customer service, every time I had visited in the store never ended up being happy with the employers. I am also working in customer service but never ever treated my customer this way. Respected store manager, please give training on the customer service and how to treat everyone equally. Thanks!
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January 2025 by Mel
The girls here are amazing! We love come in here! Highly recommended nice and clean place!
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January 2025 by Corrinna Olszowy
Everyone is always very friendly and helpful!
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January 2025 by C Lo
Love this store the staff is great ! Always super friendly when I come in and right there to help when needed with sizes and styles.
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January 2025 by Amanda Lee
Amazing staff very helpful! Store is always clean and organized.
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December 2024 by Serenity Anwhatin
Forever 21 is my favorite store, they have great selections and sales but one of the staff member is rude and her body language as well, I feel awkward around her because the looks and her tone of voice she has towards me, if you've been in forever 21 you would probably know who it is by now, I just wanted to bring awareness to this since I have really bad social anxiety and was trying to make going out a positive time for me and other people
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November 2024 by Sarath Sreedharan
Very very disappointed with the attitude and customer service (cashier ) who worked there on November 1st evening 7pm. She was very rude and she doe's have the basic manners.
I would rate her service 0000000.1 out of 10 .
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June 2024 by Lydia Vee
“Quiet quitting “ wow! Sales has really changed because I was shopping and spending money. While checking out the lady at the cash said,”nothing”. Never asked us if we found everything, never cared. No one tried to upsell( I had money to burn,good thing no ones on commission )She looked at us like we were bothering her. ( dragon tattoo sleeve) . She also failed to give the change with my receipt. The staff asked if I wanted to check the register but I wanted to leave. At first I thought it was a generational thing but after going to boathouse where the employee were so upbeat and respectful.
The lady with the long dark hair was the only staffer that had good customer service and looked like she cared to be there. (As far as I could tell)
I feel sad for the ones that want to work because quiet quitters and staff only doing the bare minimum have ruined the shopping experience.
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April 2024 by Marianna S
Helpful staff
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February 2024 by Neil Gurney
Visited with my wife she brought a vest .good looking item . reasonable prices.
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January 2024 by Kaiti Ransom
Exceptional customer service at forever 21 lynden park mall, I was greeted with a smile from an associate named Tiffany. I was in need for something specific for the evening and she helped me find exactly what I needed! Will definitely return and probly request her assistance!
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September 2023 by Baillie Prince
Great deals, huge store, live the place, customer service needs improvement, cashiers look miserable and have RBF
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September 2023 by Jaspreet Kaur
I have visited there and there was a discount on pant and sweaters but she charge full money for that and when I asked her to refund my money back she refused and behave badly. Staff service is not good.
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August 2023 by Thalia Wright-Dunkley
It was a good experience. Service with a smile great shopping ambiance. The store spacious and clean. Prices up my alley
