Princess Auto
Hours:
221 Henry St, Brantford ON N3S 0G1 Hours
About Princess Auto
Princess Auto is a private, Canadian-owned company employing over 3,400 Team Members, with their Home Office in Winnipeg, Manitoba. They provide hard-working Canadians with a unique assortment of tools and equipment through 51 stores coast-to-coast, a National Call Centre, and their online store. They serve the tradespeople, farmers, inventors and industrial workers that keep the country going. Princess Auto aims to provide the tools and equipment needed at an exceptional value, and offer an unrivalled experience backed by their Royal Service Promise: "No sale is final until you're satisfied". That means they will gladly repair, replace, or refund any product to the customer's satisfaction. The reviews highlight both positive and negative experiences at Princess Auto. While some customers noted friendly and helpful staff, others found the customer service to be lacking. The store is praised for its variety of products, good deals, and easy return/exchange policy. Overall, Princess Auto seems to provide a unique shopping experience for its customers, with a focus on serving the needs of tradespeople, farmers, and industrial workers.
Most Recent Reviews
December 2025
Love this store. Has all kinds of stuff.
In the clearance area you never know what you'll find.
December 2025
Saturday afternoon shopping and the customer service was horrible. The lady at the desk was miserable. Love this store but they need to at least attempt to be friendly.
December 2025
Laurie is diabetic and partial blind. The store worker found all the power cord,heated water dish, electric wrap for water pipes and the booster cable was on sale price discount held over when Laurie called the store . Got everything on the list . very helpful staff .
More Comments(84)
- Brantford, Ontario
