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August 2025 by Diane Carter
I love this place! I went for the first time and Lori helped me. She was great. I love my new sandals. The most comfortable I’ve ever had. Will definitely be going back!!!!
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April 2025 by Patsy Prescott
The salesperson I had was nothing short of fabulous.
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January 2025 by Dakota McAlpine
Awesome service from the new owner! Very knowledgeable when it comes to shoes and any foot problems! Love my new blundstones.
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December 2024 by Rick Robinson
We were welcomed immediately upon entering the store. Beth was professional, courteous and a pleasure to deal with. My wife Jane bought a pair of winter boots and another pair of boats. Thank you Beth for your great service. We will definately recommend the store.
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February 2024 by Bonnie Honey
The Shoe Store in Brighton is a great store. When I walk in I want a pair of almost every boot and shoe they carry. They have a great selection of quality shoes and the girls that work there are awesome. They are very welcoming friendly and helpful.
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October 2023 by Cathy LaPlaunt
Popped into The Shoe Store in Brighton the other day! The staff was so friendly and they really know the product! 3 pairs of shoes later......I am set for fall! Highly recommend you check this great store out!
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October 2023 by J Robinson
Went in today intending to purchase shoes for a wedding and new shoes for work.Went in and made eye contact and nodded to the two staff people. I was not greeted/acknowledged at all.The staff socialized with each other, showed off to each other things they had purchased, discussed family.I walked around, around where they were standing, examined many shoes and boots. I had brought socks with me to use to try things on.When I made my way to the lower floor, the staff came down their back steps. Did not speak to me, as I continued to pick up and examine products.I gave up and headed to the door, and then someone said “are you doing okay”?Then someone said “bye”.Shop local? No thanks.The staff here should go across to the Lighthouse bookstore. The owner there knows how customer service works, she’s super welcoming and friendly.
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August 2023 by Lisa Dillon
Great place if you like rieker shoes
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June 2023 by Lori S
Horrible!!! If I could give a negative star I would. I had the misfortune of buying pair of shoes last Wednesday. After getting home and walking in them indoor for .5 hour they were creating a blister. I called the next morning and was informed there are no returns - only exchange or store credit. I bought the shoes downstairs where the signage on the cash register said No Returns on Sale Items, I was not informed of no returns and the receipt does not say no returns! I returned to the store on the Thursday and spoke with a salesperson who agreed the signage is poor - there was a sign beside a shelf on a wall to the right of the cash - not visible! I have subsequently spoken with the Owner who informed me that if I had said I wasn't sure about the shoes I could have taken them home and returned them - this option was never given to me. So, my options now are forced to keep a pair of shoes I can't wear, have a store credit I can't use or forced to use said store credit on something I don't want! So much for shopping local!
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May 2023 by Garry Lynch
Best prices for women's shoes.
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May 2023 by tanya hernandez
Love this place! Customer service…excellent, quality of shoes….excellent, variety…excellent. I drive all the way from New York to get my boots here!
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April 2023 by Sharon Zufelt
I wear a size 11 or 12 this store carries a great selection ! The owner is great and very informative. Will be making the drive there from on now. Great costumer service.
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March 2023 by Debbie Grant
Staff were very helpful and polite
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March 2023 by Colleen Fleury
Great selection. Awesome styles in my small size
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March 2023 by Judith Van Allen
Great shoe store. Carries familiar brands and latest styles while providing stylish and comfortable product. Staff are always helpful and friendly.
