-
January 2024 by Caitlyn Quade
This branch deserves less than 1 star.Staff do not return calls. When you get them on the phone; they interrupt you, raise their voice, and refuse to provide solutions.Their customer service lead is hostile, and makes no effort to serve or assist customers. The only thing she offered to do was to file a complaint on my behalf when I told her I was unsatisfied. Needless to say, I did not trust her to honestly file that complaint and did so myself.It is astounding how poor the quality of customer service is at this branch. Avoid at all costs if you can.
-
June 2023 by Nirav Rabari
Opened account with the wrong name. Messed up my account and statements my on time payments were not being reported to the right profile because according to the credit union I am two different person. Just because they opened the account in wrong name despite giving them copy of my I’d. what the hell Scotia, just copy and paste is the key to get me name right. Staff lakes knowledge of products. So frustrated switching to RBC
-
June 2023 by Siobhan Mullen
Beyond horrible bank. Worst one in brockville. Huge lines every single time and then the machines don’t even give out 5s and 10s so you’re forced to stand in line. Get it together Scotia, this is pathetic for 2023.
-
March 2023 by Diksha Mittal
Such a lazy staff. Don't want to work. They think customers are free.
-
March 2023 by Stephanie Victory
I'm a customer of over 30yrs. 1. Would not accommodate in emergency situation as manager would not approve in special circumstance. 2. Lack of knowledge regarding products. Told family member they could not get card. Family member went to Sciotiabank downtown the same day and got it there. 3. Asked for card to be sent to city I live in ...they sent to home branch 1 hours drive away and are now telling me to drive there and get it before I go overseas which is why I need it.
-
March 2023 by Coulton Rusland
My account was randomly closed Friday night, called support and they won’t do anything to help even tho they authenticated it is me. Banks closed all weekend so I’m stuck with no money until Monday! Not the first issue I’ve had but definitely the most annoying
-
March 2023 by Bill Wilson
The bonus 300 they say when you open a account one person tells you one thing then when you suppose to get the 300 for bonus they say you didn't qualify they lie don't open there for the bonus they don't do good for it
-
March 2022 by Henry Bouwhuis
I am not a customer at this bank, never been to this bank but an unflattering review was written using my name. I must emphasize, I did not write a review for this banks services.
-
March 2022 by Julian Smith
Staff is extremely friendly and well at their job and if they don't know something they find it out quickly every clerk and manager is amazing and rhe door lady/girl is always there at the door to help you or get you help I have no complaints about the Scotiabank on Parkdale and Stuart
-
March 2022 by Kris Standen
It's in a great spot the stuff is very well trained in what they no
-
March 2020 by Matt rosbottom
I don't know who or what is real or fake anymore or believe anybody
-
March 2019 by Vince Hughes
Always pleasant and very helpful.
-
March 2019 by Marge Simpson
I've never used the Teller services here but use the ATM's. You can park & walk about 10 steps & your at the ATM's.
-
March 2018 by Bernie Cormier
I have been a long time customer of Scotia. I have been with this particular Branch for 18yrs. Our longtime financial officer Calla Pruegger has always looked after my wife and I very well. After Calla retired we were under some pressure from friends to move our business to the same bank as them including a new mortgage we were ready for with the purchase of a new home.We initially met with a young Lady(financial officer) by the name of Allison M. Well let me tell you that after our initial visit with Allison, we had definitely decided to stay with Scotia. We did in fact arrange our new mortgage with her/ you. She was very polite and very helpful. I really appreciate the honesty and care she provided us. Allison always makes it a point to greet us when we are in the branch. Very nice feeling!I would not ever hesitate to tell any one of my friends about her service and care for her customers.Cheers!Bernie Cormier