Thermo Stor is highly praised for its clean and well-maintained storage facilities in Brockville, Cornwall, and Prescott. Customers appreciate the excellent customer service, especially from Geoff, who is described as responsive, respectful, and attentive. He ensures clear instructions and makes the move-in and move-out processes easy and smooth. The staff are helpful and trustworthy, with one employee going out of their way to assist a customer during a move, refusing any payment. Many reviews highlight the company's honesty and reliability, along with the quick resolution of any issues. Overall, Thermo Stor is recommended for its clean units, friendly staff, and excellent service.
Geoff is great to deal with. Emails were answered in a timely manner. Very clear instructions. I would highly recommend Geoff's Company. Thank You for everything
July 2024
Fantastic customer service through the owner - Geoff. Responsive, respectful and attentive. Used the facilities in both Brockville and Cornwall - both sites are clean and well maintained facilities. Would recommend and/or use again.