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February 2024 by Shaylah Lukas
Dealership won't replace faulty parts, such as spontaneously combusting glass.Edit. This location in the past couple of weeks has bribed people to leave positive reviews. If you leave a negative review they will comment that they don't have a record of you, if you leave a positive review even with an obviously fake or incomplete name they don't question whether you are on the records.
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February 2024 by Sarah Hammond
I would give them 0 stars if I could. This dealership is not concerned about customer safety. I'm currently shopping for a new vehicle and I will NEVER consider Acura Brant after hearing how they treat their customers. Customer safety and satisfaction should always be top priorities versues just making money off of a sale. Shame on you.
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February 2024 by David Quinn
Excellent dealership with very attentive salespeople. Hailey was very professional and helpful with all my questions. Definitely highly recommend!
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February 2024 by cassidy
Acura on Brant is truly amazing. The staff is very friendly and both Grant and Hailey helped me tremendously. They were polite yet professional and I felt very comfortable. Would recommend to anyone looking to purchase a vehicle!
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February 2024 by Martin Allum
I couldn’t be happier with my car buying experience at this location. The customer service is second to none. Special shoutout to Troy for taking care of my family and I. Highly recommend.
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February 2024 by Daniel Hamilton
I could not recommend this place enough. I was buying my first car and they were so helpful in walking me through all the steps with financing and also helping me compare the different options to make sure I found the car that suited my needs. You’ll see me driving down brant happy as a clam in my brand new black RDX. Thanks again Troy!
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February 2024 by Ashleigh Leggat
Dealt with Troy with the purchase of my Rdx and have pleased throughout the process. Would highly recommend
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February 2024 by Craig P
I recently purchased a brand new MDX from Acura on Brant, and I must say, the experience was nothing short of exceptional. From the moment I stepped into the showroom, I was greeted with warmth and professionalism that set the tone for the entire buying process.First and foremost, the staff at Acura on Brant exuded genuine passion and knowledge about their vehicles. They took the time to understand my needs and preferences, ensuring that I found the perfect MDX to suit my lifestyle. Their patience and attention to detail made me feel valued as a customer, and I never once felt pressured to make a hasty decision.The dealership itself is impeccably maintained, with a sleek and modern aesthetic that reflects the sophistication of the Acura brand. The showroom was spacious and well-appointed, allowing me to explore the various models at my own pace. Additionally, the state-of-the-art facilities showcased Acura's commitment to excellence in every aspect of their operation.What truly sets Acura on Brant apart, however, is their unwavering dedication to customer satisfaction. Throughout the purchasing process, I felt supported and informed every step of the way. The sales team went above and beyond to answer my questions and address any concerns, ensuring that I felt confident in my decision to invest in an Acura vehicle.Finally, I cannot speak highly enough of the post-purchase support I received from Acura on Brant. From scheduling my first service appointment to providing valuable resources for vehicle maintenance, they have continued to exceed my expectations long after the initial sale.In conclusion, my experience with Acura on Brant was nothing short of outstanding. If you're in the market for a new vehicle and looking for a dealership that prioritizes professionalism, integrity, and customer satisfaction, look no further than Acura on Brant. I am proud to be a part of the Acura family and eagerly anticipate many miles of driving pleasure in my new MDX. Thank you, Acura on Brant, for a truly exceptional experience!
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February 2024 by Calvin Parkinson
Not replacing re called parts properly
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February 2024 by matt bronowicki
Junk customer service
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February 2024 by Connie S
Not helpful with safety concerns on a known defect with the RDX model.
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February 2024 by Paul Burke
This dealer does not honour their warranty obligations. After sales service is sub par
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February 2024 by Claudia Clarkson
Shame shame. Refusing to fix a problem with a known common problem. After giving customers the run around. Glad my Acura is out of warranty. I'll never bring it back here.
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February 2024 by Cheryl Frederick
Stop giving people the runaround when you should be fixing something that is a known problem! What if a child was injured? Or a pet? Or the sound of the explosion caused the driver to be in an accident? Do your job and look after your customers.
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February 2024 by Doug M
DONT TRUST! They refused to replace a faulty part (windshield) despite it being recalled.
