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February 2024 by Bert Berry
Salesperson Magd Doss was more than helpful and kind in assisting me with my purchases. Even the store manager helped me.
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February 2024 by Claudia Cardenas
Very high educated and professional employees, pleasant experience , I recomend to everybody, if you are looking for high quality furniture. Thank you AL Nibal .
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February 2024 by Debra K
Recently had the pleasure of being assisted by Arjun at Ashley Furniture, Burlington location. I went in looking for a solid wood bench for my front entryway. I didn’t find quite what I wanted, but he provided excellent service trying to assist. Didn’t leave empty handed as I found a great deal on a twin mattress. Thank you Arjun, enjoyed the friendly conversation.
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February 2024 by Liese C
Delivery of rhe produxt took y tok long. Promised delivery twice then a significant delay. I finally have the product 6 weeks late.
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February 2024 by gail macaulay
Sales staff were very friendly and helpful.Delivery was wonderful…tracking was available and the assembly crew was friendly and efficient.A great experience!
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February 2024 by Simi Bhullar
The service quality at the Ashley Burlington store has drastically declined since new manager without customer service experience took over. Despite being a loyal customer for nearly a decade, I've noticed a significant drop in standards. Recently, I had an unpleasant encounter with the manager, Arjun, who displayed rudeness and lacked knowledge about the products. Given this experience, I cannot recommend shopping at this location anymore.
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February 2024 by Shakeela Zeeshan
Delivery was good three person put items on selected place and done quickly happy to receive all item in one delivery
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February 2024 by Samir Ziada
Most of the delivered items came damaged
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February 2024 by Matt Murchison
Magd was a great, helping us find our new mattress and bedroom set.We had lots of questions and he happily spent time with us answering all of them.He truly was a knowledgeable gentleman.An honorable mention also has to go to Heba, who is the "sleep expert" at our store in Burlington, and also so nice helping us.Highly recommend Ashley Furniture, and the Burlington location in particular.Much appreciated.
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February 2024 by Summer
Bought a bed and mattress which included white glove delivery. While not inexpensive we were very happy with the bed and it’s set up.
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February 2024 by Lindsay Gee
Al was patient and very helpful while we were making our selection. He even gave my kids some treats to keep them busy while we organized payment and delivery. Looking forward to sitting on our comfy new sofa!!
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February 2024 by Akshay Breed
Found the perfect sleeper couch at this store. Love the build quality and function. Magd(Sales Guy) is a superstar. He not only made us feel confident in our choice but also helped pull up the delivery time, since I had an event at my place. Thanks
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February 2024 by H M
Furniture was delivered broken, over a month later still dealing with them trying to “repair” it. Won’t ever shop here again they are scam artists
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February 2024 by Robert Waller
Purchased a couch and we are very happy with it. I have two issues. 1). The salesman was nice but left me with the impression they would take away the old chair, they did not. 2) Salesman talked me into delayed payment which I did. I then received an Ashley Homestore card and my bill. On the bill includeda yearly $35.00 yearly fee for this card.I was never advised that this would occur. I was told it was in the fine print. Hey fool me once but there won’t be second time with this store. I’ve cancelled the card and won’t be back to Ashley !
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February 2024 by Kathy
First time in this store. Pleasant floor staff. Nice products. Bought a loveseat with a console
