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November 2023 by Bobbie Smith
The people who work here are awesome. Every time Beau and I go, they make such a fuss over him, it's like he's a celebrity. They also track his weight for us, each time we go weigh in, which is really handy. Their natural chews and frozen bones are fantastic for Beau's teeth. Love these guys!! Ive included a picture of my boy, a 3.5 year old mix. Before you ask me, his breed is whatever you see in him. ?
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November 2023 by Alex Tslaf
Very nice personnel. Big choice of products. Good grooming service.
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October 2023 by Marisa Shields
Always a pleasure dealing with the staff! Great products!
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October 2023 by Tony Prinsen
I went here to get my Dogs teeth cleaned. I highly recommend it. Great staff and a great job. Even pointed out some issues and how to correct it.
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August 2023 by Dena Scho
I really love this place and so does my fur bae Riley ? staff are always so helpful and knowledgeable . The on site groomer is always accommodating and does her nail clips as well ?
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June 2023 by alex robinsons
I had a really disappointing experience at Back to the Bone. The employee I spoke with didn't seem to have enough knowledge about my dog's gut issues and seemed more interested in making a sale than in helping my dog. He recommended feeding my 45-pound dog a whopping 2 pounds of food daily, which I know is way too much. It was clear that he just wanted to sell more food, even though it wasn't in the best interest of my dog's health. I won't be returning to this store and would recommend that others look elsewhere for knowledgeable and trustworthy advice
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March 2023 by Jamie
Very knowledgeable crew at Back to the Bone! We recently have switched over to raw food and the staff have been extremely helpful and have helped guide us through the transition. Our 3 dogs are thriving off raw, we're so grateful for the variety of healthy food and treats! They also have fast and reliable delivery!
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February 2023 by AURAH JEAN
All the employees there are great! Danielle is absolutely amazing! I walked in with my 8 week old American Bulldog puppy in Feb 2022 not knowing where to start , she was extremely helpful and explained all the different brands, the benefits of each and what the ingredients was in each. Danielle has helped me with my monsters chewing and let me know about bully sticks , the best kind of treats ( and treats for training ) She is definitely my go to for all my questions and advice. She is always more than willing to help me out. She has helped me get my big boy at a great weight and healthy for his age. When I come in the store the girls are always so friendly and always remember who I am and my dogs name , it is a welcoming feeling. I am forever thankful for Danielle , the girls and Back to the bone ! - You guys are great!
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January 2023 by Tammy Felts
Best place for RAW dog food! Always have the brand I use plus the extra items I buy - oil, tripe, bones. Staff helpful and friendly.
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December 2022 by Allen Christison
Fantastic place. The staff and management are wonderful and informative. My dog Hudson loves going here.
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December 2022 by Hudson
Mmmm I LOVE dis place.The frozen duck heads are one of my faves. Ohh and the ? is yumm yumm.????? rating
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December 2022 by S A
Top notch service and product.I cannot say enough about the staff and owner of this business.They make you feel like family from the minute you step in the door, I recommend them to all of my family and friends, and Pearl does too! The owner graciously assisted me when I was having feeding problems and helped me solve all of my issues with his extensive knowledge.Try them once and you will he with them for life.
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December 2022 by Jonathan Agomaa
This is a great business and has quality products. One of the few local places that sell high quality dog chews and we come back often to get recommendations on diet and alternative food options.The employees here are very friendly and they know their stuff
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December 2022 by Katie MacKenzie
I can’t say enough good things about this place. High quality food and treats and the staff is always SO helpful. We had a million questions when we first switched to raw and they patiently answered every single one. Not to mention they treat my pup so well when we stop in that he never wants to leave! I had to use their delivery for the first time recently as we had to quarantine and the service was also excellent! Great communication and contactless delivery….and one happy pup!
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December 2022 by Emily
Rachel and Emma were absolutely fantastic today. They were knowledgeable and kind - took their time and went out of their way to figure out which product would be best suited for us and our pets. they didn’t rush us and communicated well between the two of them to get us the best answers. well worth the drive from st. catharines!!
