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January 2024 by May Osama
Excellent customer service. The sales associate that helped me, I believe it was Robert, was just awesome. Very professional, polite and helpful.
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December 2023 by Agnes Vamos
Great service! An African-American gentleman helped our picky and hard to fit granddaughter find the perfect winter boots in no time! He was attentive and professional, and the lady at the cash was polite and friendly. ?
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December 2023 by Zeynep Kilic
Great customer service. I had a return and they helped me with a huge smile. The next day I went there again to purchase another pair of boots and the staff was very knowledgeable and helpful.
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December 2023 by Arden D
Nice selection of high quality shoes and boots. The associate by the name of Mariam who helped me was absolutely wonderful and provided one of the best customer service experiences I’ve ever had.
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August 2023 by Angel D
Last November, I had gone into browns VERY pregnant on the hunt for a pair of flats to wear to my baby shower. I didn't think I'd find anything with it being November. I didn't catch the gentleman's name, but I know he has 4 children himself, helped me fond the perfect shoe. I had concerns about the colour matching the dress. He had me show him a photo, and found a purse in the store the same colour to show me it would work.Fast-forward to last week I was back in and had a young woman help me find the perfect heel for the outfit I'll wear to my son's baptism. She had my try on different shoes to find the perfect fit.Then again I was in, this time with my fiancè, to find shoes for him to wear to the baptism. The gentleman who helped me in November helped him and again is was a phenomenal experience. He remembered me and we were able to chat.The staff at Browns remember their customers and always make the shopping experience quick, easy, and comfortable.
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August 2023 by mark b
Very friendly & knowledgeable customer service.Thank you Louise for your assistance.
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July 2023 by Racheal Habashy
The manager Dylan was awesome he was very helpful
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June 2023 by Reed Evans
Amazing customer service!! Katie was a huge help even cleaned my shoes while I looked for dress shoes
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June 2023 by S C
Went to get new shoe’s yesterday, and was helped by a great saleswoman. I didn’t catch her name, but she had a darker skin tone and possibly had her hair in a bun. It was a great experience!!
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June 2023 by Shyla Crouch
Went to get new shoe’s yesterday, and was helped by a great saleswoman. I didn’t catch her name, but she had a darker skin tone and possibly had her hair in a bun. It was a great experience!!
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April 2023 by R
Customer service is awful! I'll buy the shoes I went in to get from another store.
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March 2023 by Top Reviewer
Fun selection employees have a great attitude :)
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February 2023 by John Theriault
Buying shoes can be a real chore sometimes, but selling shoes can be a bigger pain. Browns, Maple View Shopping Centre, makes buying great shoes at an affordable price a pleasant experience. I recently had a great time buying a favorite, but hard to find brand thanks to the help of a brilliant sales clerk, Sarah. Browns has my recommendation!
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December 2022 by Nicole Pugh
I was assisted brilliantly by associate Dylan in store today. He was friendly, attentive, and knowledgeable. He showed me exactly things that aligned with my taste, without ever being pushy. Phenomenal experience!
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November 2022 by Alison Y
Browns is one of my favourite stores overall. The shoe selection here is superb and a large portion of my shoes come from their storesThis location, however, is by far my favourite! The staff is incredibly helpful, kind, and straight forward. I always feel they go above and beyond to help me and understand my needs even when I’m not quite sure what I’m looking for. They’ve helped me pick a variety of my favourite shoesToday, I went in with a shoe I had picked up that had some slouching. As it turns out, that’s just the shoe design and I was misinformed when selecting it. Nevertheless, the store graciously processed a return for me. 10/10 customer service!I will be back soon for more shoes from this lovely team.