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March 2024 by Emily Haggart
Great quality products and amazing prices! I love the shower steamers and bath bombs, even better than lush!
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February 2024 by Kaitlyn Caughill
Absolutely love this store! I’ve been going for years. The staff is amazing and so knowledgeable about the products. The owner is the sweetest person in the world and always lets us know if the products that will work best with our sensitive skin. They are truly amazing people and the only place I shop at for self care products.
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December 2023 by kristine
I absolutely love Burlap and Twine. The staff is ALWAYS lovely and professional. Their products are esthetically pleasing to the eye and the smells are divine. When the pandemic hit, they were on top of things; they transitioned to on-line orders and delivery like they had been preparing for this for years. I will continue to shop here for years to come.
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December 2023 by Liz
The staff in this store are always my biggest challenge. They are quite rude and clearly, couldn’t care less if you made a purchase or not. That’s not one individual in particular, that seems to be the norm at every visit. I feel bad for the owner who doesn’t seem to realize. They do not reach out to ask if you need help and question responses are quite curt. Not a warm place at all.
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October 2023 by Shayla Home
Would NOT recommend. Their products STAINED MY BATHTUB!! You are probably better off getting bath and shower products at Walmart. Very disappointed with my purchase.
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October 2023 by Christina M
My favourite place!!! Staff and owner are so knowledgeable and friendlyProducts are amazing.Great quality!! My go to for bath and shower goodiesAnd you have to try the sleeping beauty roller wand!! My only regret is not knowing about this product sooner. Seriously so good!!
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October 2023 by Seen To Much
Love this place!!!! My daughter has very sensitive skin but loves bath bombs and the bath bombs from here are the only ones she can use. Delightful staff and atmosphere. Sometimes they even host bath bomb paint parties! Highly recommend
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October 2023 by Patty Zou
Walked by this place in the mall so many times. Finally decided to go in and try some products. Staff was so rude.. didn’t offer any help and was at the back the whole time. When she did decide to come out to process the payment was so unprofessional… was on her phone watching videos as she was checking me out. Was not a pleasant experience.
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September 2023 by Deepika Saravanan
Great little store !! I purchased the whipped soap , such a great product. Can’t wait to try more
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August 2023 by Jenna
I came into this store around July 20-22 and the service was amazing! The girl working the counter was so genuine, down to earth, and very helpful with any questions I had on products. I bought two perfume sticks, some bath bombs, and shower steamers. I just used the lavender bath bomb today, and it is amazing. The smells it gives off and how gentle it felt on my skin while using it. I highly recommend this store to anyone, I will be back!! Also definitely purchasing more perfume sticks, I have so many friends who want one now! LUCID DREAMS ???
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June 2023 by Haylee Woods
I absolutely love burlap and twine.I’ve been religiously using their products for 2 years and never been disappointed.
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February 2023 by jenni Mckay
Each product is made in store or in Burlington so supportMy local shop. The staff are well knowledgeable.friendly helps my skin and love their product bath bomb are my favourite but love face care products
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June 2022 by Darya
Always a wonderful experience shopping here. I especially like the candles that were recommended to me from the staff with short hair. They burn really well and the smell is even better than what it was in packaging.
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June 2022 by Kyle A
This was a wonderful find of a location~ The staff here have been helpful in finding gifts both for friends and myself. The bath bombs change pretty frequently which is nice. It’s becoming my go to shop for them~
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June 2022 by Andrea Calmy
It was on I think the 12 of may? I believe, The store and display were incredibly well done, although walking in, the employees looked incredibly uncomfortable due to a worker non stop talking about their personal problems. I’ve overheard their problems due to being outspoken and it seemed to make the rest of the staff uncomfortable enough that I do not feel good enough about shopping here. The air was tense and the staff was uncomfortable. This was a short staff member who was quite androgynous made it uncomfortable. Even speaking to them when they addressed me they seemed mostly desperate and anxious to make a sale. Following me around the store only making me want to leave. Felt wrong and do not want to come back unless this isn’t an issue again.
