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November 2024 by Sevdet Etcioglu
Tanya ⭐⭐⭐⭐⭐,
Thank you for your excellent service, guidance and knowledge.
I am very happy wearing my set in blue topaz.
I picked up my resized ring today.
Stunning repair job.
Hope to see you again.
Thank you
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October 2024 by Zahyra Shurr
Julia is a gem! Pop into the Mapleview location and ask for Julia, she’s an incredible sales woman and beyond helpful! Lovvvved my experience with her!
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September 2024 by Helen Windsor
My husband wanted to upgrade my original engagement ring and with Charms help, it is done. Courtney was so helpful. We are very grateful to her. Thank you Courtney and Charm. My ring is amazing. I love it❤️❤️❤️❤️
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September 2024 by Jackie Supper
Lily was so helpful . She expedited the order for us
Had 2 rings enlarged.
Also cleaned my wedding ring as a courtesy.
Highly recommend this store. Beautiful merchandise
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September 2024 by Rose M
Had a wonderful experience and had a great salesperson. The only thing wrong is the chain is too tight and I need an extender, which is going to be bought for me.
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August 2024 by Devera Payne
Every aspect of this purchase was amazing!!
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April 2024 by Jenn Drieman
The best quality diamonds and best prices! I looked at every jewelry store while searching for my wedding ring and everywhere else was double/triple what charm was charging. My husband bought my ring here 2 years ago and I haven’t had any diamonds fall out, it’s filled with tiny diamonds all around the ring which are prone to falling out. He also bought me diamond stud earrings which are very beautiful. You’ll have customers for life with us.
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April 2024 by Kate Cormier
Amazing people and place. Any problems would be solved no worries!! Highly recommend ??
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March 2024 by The Wax Works
Grace, is wonderful!!
The entire charmed staff us as well.
She is super helpful whenever I go in to make a deposit or purchase.
I will definitely recommend this company & location to my friends and family
Thanks
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March 2024 by Lainey Simpson
Unfortunately I’ve had 3 pieces of jewelry now (given as gifts) all break super easily. One by simply lifting a sweater over my head and my necklace snapped, one by me readjusting so the pendant is at the front of my necklace, and my earring wouldn’t snap into the clasp and it broke off.Took in the first necklace to see if anything could be done and the man working was less than kind to me and wanted to charge basically what the necklace cost originally to fix.Still have all 3 broken pieces as they’re all special to me but don’t know where to get them fixed that won’t cost the same for them new.
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February 2024 by Mike Tazzeo
Very nice jewellery store in Mapleview map. We found the gold necklace we needed at the right price. The ladies working were quite helpful in picking the right style at the right price.
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October 2023 by Richard Kelly
Friendly and helpful staff. Big thank you to Grace!
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August 2023 by Anas Qazi
Horrible EXPERIENCE !!!Diamond comes off on Day 1. Then they try to sell you Lifetime warranty scam. Worst customer service. They don't pickup calls in store and when item returns from service center they don't bother to call you. Resize looses shape.Don't recommend anyone any of these branches !!!
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April 2023 by Steph
Went to get a very sentimental ring sized down to a size 6. Went to pick it up after 2.5 weeks and the ring was a complete thin oval shape. It was also a size 4 and they “don’t know why that happened”. So they have my ring for another few weeks to try to fix it and size it to a 6 but no compensation or customer service was received on the matter and so far my special ring has been ruined. Will not go back there. Be careful when doing there to size a ring
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April 2023 by Tellen Guit
I have made many purchases from Charms at Mapleview mall. The customer service from Julia and the other staff has been top notch. It’s was a very positive experience every time. All the jewellery information was clearly given and warranty information was presented clearly as well. Overall a great experience!
