Enterprise Rent-A-Car

Car Rental
Hours: Enterprise Rent-A-Car offers car rentals at numerous airport and Burlington locations, as well as in over 30 countries. The rental process features easy booking online or through an app. Many customers report a completely happy rental experience, describing the service as very professional and friendly, with staff treating customers the way they should be treated. Some encounters with outstanding professionalism and genuine dedication, including follow-up calls, are noted as setting the standard for excellent customer service. However, experiences can vary. Some customers encounter issues, such as vehicles with damage like a scratched windshield being provided, leading to inconvenient vehicle switches and significant delays. While replacement vehicles are often great with no issues, follow-through on customer service promises, like returning a call about a lost item, is not always consistent. At busy locations, such as the Harvester Road branch in Burlington, wait times can be long, requiring patience or an early arrival. Customers are advised to fully check a car's condition before leaving to avoid surprises. While desk staff are often helpful, there are instances where issues remain unresolved, prompting visits to other rental locations.

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1. Burlington, Ontario