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November 2024 by Jessie Plummer
Absolute joke.
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November 2024 by v v
The lady I spoke with earlier this morning was so extremely condescending and rude! Please avoid coming to deal with the lady with long straight black hair and annoying nasally voice. She is so difficult and absolutely ruined my day.
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October 2024 by Shantu Kush
i had some issues that call enter couldnt sort properly, they guided me here....i was a bit nervous looking at the reviews though the staff that met me at reception was very friendly, heard me patiently, gave me a solution and i was out smiling (problem sorted/package accepted/status visible on system) in 5-10 minutes.
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October 2024 by Elyse
Great depot, especially Jacob, who goes above and beyond to help the customers.
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October 2024 by Sevdet Etcioglu
I am expecting my package from NYC USA since September 23.
I just checked online that I refused my package (!)??
Today my package couldn't be delivered (!) ???
What is going on with you guys?
Both days I was at home and no one from FedEx came to my front door!
I am unsatisfied with your service.
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October 2024 by Maggi Djurdjevic
I would recommend that the employees check that all the necessary paperwork is attached before telling the customer that they can just drop their package and go… even after the customer asks them to confirm.
Additionally, having more than a LARGE box and a SMALL box available for purchase… then charging a customer for bubble wrap to fill in the oversized box… it’s not great customer service.
I’d chose literally any other FedEx shipping centre before going back to this one.
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September 2024 by Cassandra Molasy
I had paid for a priority overnight shipment by international air. I was told there would be no problem receiving it the next day, turns out they were wrong. Shipment was held until Monday and now no one can tell me when it’s arriving so here I am waiting on a package for an urgent repair job that I had paid priority shipping for.
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September 2024 by Lauren Ivan
Terrible service, they aren’t willing to help, don’t have answers for questions and can’t be bothered to find out. Staff i doesn’t seem to be trained appropriately.
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August 2024 by Kuldeep Singh
If there is one place where employees and the adminstration is inefficient, and lazy, it's this one. For some or the other reason, the employees/staff at this "amazing" FedEx facility are indifferent towards Asians and immigrants. And I guess it's easier for them to stick notes stating 'we missed you' rather than attempting to call or see if they can actually deliver the package. I am not sure how a multi-million dollar organisation with such an inefficient process, lazy staff, and terrible customer service is still in business. Oh also, they will literally shut the door on your face if you are few milli seconds late - talk about courtesy. It's so bad that it's funny. Poor customers.
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August 2024 by Robert Foster
I am here all the time. Staff is always friendly and helpfull
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May 2024 by A.J. Bullivant
I’ve got a 40km trip to pick up my package now? Why have something delivered? Your service is garbage.
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May 2024 by Kait Aitken
Rachel was by far one of the nicest and most efficient postal office employees I have ever experienced, she was so friendly, approachable and helpful. Thanks for being you! (I also witnessed how kind she was to other customers aside from me!)
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April 2024 by Steve Allen
Great customer service!
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March 2024 by P T
Excellent customer service !
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February 2024 by Jeremy Homer
Hector who picks up our parcels in store is very friendly and accommodating. He does a great job and even interacts positively with our customers while he is doing these pickups. Everyone appreciates him here and he is welcome in the store anytime.
