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June 2023 by Karolyn longhurst
My husband and I couldn’t be happier with the customer service we had from Diana Leveille at the Burlington location. She spent so much time with us making sure we got exactly what we were looking for. Her expert advice and patience made restyling our new outdoor space a fun project! Her knowledge and attention to detail was greatly appreciated. Thanks Diana!!Karolyn and John
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February 2023 by Claudette Falbo
Helpful friendly staff as well as a great selection
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September 2022 by S Ramzee
Very disappointed that You have discontinued Your cast aluminum Furniture, and left Consumers high and dry for refinishing!!!Hauser is now just another patio furniture store no different than Chinese importers
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September 2022 by Karen Webster
I have visited Hauser in Burlington on numerous occasions when travelling. Diana and the rest of the team have been superb in terms of design sense, patience, understanding and creativity. Being able to physically touch and try out the furnishings is a huge advantage and the quality of their products leaves one with long term reassurance!
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September 2022 by Sunil Johal
Extremely disappointing customer service. Bought a bench, dining table and 5 chairs about four months ago. The bench is not well-designed and can and has easily tipped over with people sitting on it - “customer service” did nothing to address this safety issue when I brought to their attention and just said I was out of the exchange period (48 hrs - I hadn’t even used the bench in that time frame).Won’t buy anything else here and wouldn’t recommend anyone else purchase from here either . For the prices they’re charging I’d expect better customer service. You’d think they would want to address safety-related issues immediately and not after someone gets hurt due to a poorly designed item.
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July 2022 by Tatiana M
Not only was there an absolutely beautiful selection of high quality, cool and modern yet still inviting outdoor furniture and decor, the staff there truly helped me out in a pickle.My car completely died on plains road and the staff were so kind and hospitable with allowing us to stay inside while we waited for a tow truck. They really went above and beyond to help turn around a bad situation.I got the chance to learn a little bit about this amazing long-standing company. Looking forward to visiting for our future patio furniture soon!
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June 2022 by MM GIZZ
Quality and selection is not the same as it was 5 years ago. Disappointed that they no longer have price tags on the furniture. I was told I would have to go on line to get the prices. What, the prices change every day?Is it made of gold?I left the store and spent $16,000 elsewhere.
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April 2022 by Sylvia Zogala
Very pleasant and helpful staff. Outdoor furniture only at this time of year. Nice selection.
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April 2022 by steve thompson
Fantastic line of outdoor furniture.
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December 2021 by Chelle Vasey
Beware of the brio sectional fabric! Its very high maintenance, lots of pilling happened in the 4 months that we’ve owned it. It’s unfortunate especially at the price you pay for it. Otherwise, the staff at this location are great!
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January 2021 by John Lawrence
Very nice, but very LARGE pieces. Not much "luxe" but small furniture being made for the tiny balconies found in newer condos. Pity.
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January 2021 by Richard
love the products and the quality.
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November 2015 by krystleanne87
Always an amazing experience when I visit this location and all Hauser locations for that matter. Their staff are design experts that are always happy to provide decor tips and help you pick the perfect piece of furniture/accessories for your home... and their products are so beautiful you might end up buying more than you thought! ! The best part is that Hauser is a proud Canadian company for over 60 years so it feels good to support a local brand! Check them out if you haven't already :)
