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December 2023 by Kevin Celi
If there was a zero star option, I’d be selecting that. DO NOT bring your belongings here for repairs. I brought a boot here to have an eyelet repaired and was given a date for completion. The owner then closed down his shop over that completion date and could not be contacted. Once he finally reopened the shop and I went in to retrieve the boot, the owner told me the repair had not even been completed AND he lost the boot. I had already paid for the repair to be done. Don’t bring your things here. The customer service is non existent and you might not get your item back. Zero stars.
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November 2023 by Charles Mooney
Hours are terrible. Don’t know how this store remains open.
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October 2023 by Nick Goupinets
Destroyed my dance shoes! I needed just some basic gluing around the sole, he can't do even that properly! Instead he left excessive glue all around, and left unglued regions.... when I asked for a refund he refused. Will not recommend and would not return as a customer.
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July 2023 by Maryam Tobia
Amazing, quick friendly service- I wouldn’t go anywhere else, truly wonderful & very professional!
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May 2023 by Judy Russell
I went in with what I thought was a needed repair - turns out just needed a little gluing - he did it on the spot and with no charge. Thanks for the great service!
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April 2023 by Wallace White
We have been going to Neil for years for repairs. Always been happy with his work. Great job on my wife's shoes he just repaired.
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April 2023 by Richard
Excellent service! This is the man to go to! His work is top of the line and he gets things done in a timely manner. Don’t go anywhere else!
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March 2023 by Adam Blackmore
Very friendly. Went in for a minor problem on the heel of my shoe. He did it in 2 minutes and free of charge.
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February 2023 by Hannah M
This guy is SO RUDE. Terrible customer service.. do not recommend.
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February 2023 by Alberto Jassir
Excellent service. But difficult to find the place. It is inside Fortinos. Keep COVID restrictions.
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December 2022 by Canine Cuties
I wish there was a zero star option. This guy has got to be the rudest person I have ever “not met.” I literally stood there for almost five minutes while he was on his phone...then he turned his back on me and started cleaning something...no acknowledgement whatsoever...his shop is disgusting and dirty. Save yourself the trip and go somewhere else.
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December 2022 by Ronnie Turner
VERY knowledgeable n honest!!! Good company n a great proprietor!! It truly is a craft! Happy in every way and prices are very reasonable
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December 2021 by Darren K
Horrible work, took over a year to receive a shoe repair, the quality was equivalent of a 13 year old sewing project, avoid at all costs
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December 2020 by Mark
Brought a pair of expensive mens shoes in for a cleaning. He buffed one spot so hard he took the colour out.. ruined the shoes.Avoid Avoid Avoid
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December 2020 by Alison Lejkowski
Brought a pair of boots with a totally worn out heel in for repair and I am so happy with the results! He was also able to reinforce a a thin spot on the sole to prevent further wear and improve how the boots grip the ground. Friendly service, highly recommend!