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August 2023 by Elizabeth Plaxiy
Ashley is the world's best sales associate!!! She is not greedy with samples and extremely kind and helpful. Truly a luxurious experience! The store is also very clean and supplied well? Thanks Ashley for the help ;)
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July 2023 by Aziyade Jackson
Great products and amazing customer service
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May 2023 by Nicolas Matos
Great products and A+ service. I went to buy a gift and the sales representative was very helpful suggesting the right products. Just the gift wrapping made it all worth it. Very convenient that the store is in a mall as well.
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March 2023 by Jack Cook
Went in today looking for some hand creams that work well with eczema, and found the one I was looking for. Stephanie at the cash register was amazing and really knew about the products and how it worked for other customers. 10/10 I would recommend the store to anyone looking for good creams with sensitive skin. THANK YOU STEPHANIE!!
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January 2023 by Kunal Shroff
Very pleasant experience. I went in pretty late, but the staff didn't rush me at all and was very helpful.
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December 2022 by Katherine Bennett
Great little shop. I went in looking for a gift, and had a very friendly employee help me out.
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December 2022 by michelle glowala
The ladies at this shop were pleasant informative and not pushy.great customer service
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November 2022 by jamie p
Everything smells so good! I get all my soaps from here.
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July 2022 by Ripley01
While I do enjoy the products from L’Occitane I do not enjoy the lack of customer service at this location. I went into the Mapleview store to get a gift for my mother and not once was I acknowledged. There were two young girls more involved in their conversation then they were helping me. I was never even greeted when I walked in. I had to finally approach them as I needed help and they seemed annoyed I had interrupted their conversation. I took the hint and left as I was so disgusted by their behaviour. When I’m spending good money in a store I would expect to have some friendly helpful staff looking after me. Very disappointing experience don’t think I will return.
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July 2022 by Elbakri Mohammed
I went to the store three weeks ago there is two ladies work there and I wanna say this the best customer service I ever had in my entire life If I could I will give you all the stars in the world I would, you are the best, they know every single details about their product and they really helpful I asked a lot of questions because this is my first time Buying their product And I’m coming back for sure
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April 2022 by Janette M Nosella
Wonderful, Wonderful, Customer Service. Truly, grand professional customer - EXCELLENT!!!!
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March 2022 by Jayne
Always enjoyed shopping here but recently they seem to have some new staff. I rarely see the two nice girls who have been there awhile anymore. The new staff are awful, they ignore you and are plain rude. I went there at 10:30 and the store was still closed even though they open at 10 a.m. I will now be shopping at the Oakville store as a result.
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March 2022 by Dana Campbell
I really like their products and I like to treat myself. Part of this is about the experience of the fancy bag and tissue paper, even if all you can afford is a hand cream or a bar of soap.
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April 2021 by Kevin Roopnarine
Can't go wrong, trust me she'd love it.
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March 2021 by Jiulin Liu
Old lady at the cashier is not quite friendly. Waited a long long long time while she chatted with the other consumer for basically nothing.