Penske Truck Rental is known for its professional staff and excellent customer service. Customers appreciate the helpful and understanding employees who go above and beyond to assist with their needs. The staff, including individuals like Himanish and Fabian, are seen as competent, resourceful, and dedicated, often finding solutions even when locations are fully booked. The trucks are described as good quality, clean, and reliable, with no hidden fees or issues reported. Customers have been saved in difficult situations, such as last-minute moves, thanks to the company's flexibility and willingness to pull strings to accommodate customers. Overall, Penske offers a large inventory and competitive prices, making it a recommended choice for reliable truck rentals and positive experiences. Many customers express their intention to use Penske again in the future.
