-
January 2024 by Debbie M
Friendliest people who make you feel appreciated and welcome as customers. Service is superb. Really just a nice place with nice owners and employees. I wish more places were like this store.
-
January 2024 by Alex Kozjak
The owner operator and staff at this location are really great. They provide a very high level of service and are always friendly.
-
January 2024 by Patricia Mcgee
I Do Like This Store Very Much! There are Wonderful Products For Dogs. A Bit More Cat Supplies Would Make This Store Terrific!! Staff Are So Very Helpful and Will Go Out of Their Way To Help You!!
-
December 2023 by Carter Gardener
After reading some previous reviews, I feel like some of these people are a tad dramatic with the one star reviews.The owner (Gus) is incredibly helpful (as are his staff) I recently got a new puppy and Gus walked around the store with me and answered all my questions. He didn’t try and sell me anything that was unnecessary and gave me the best advice possible.I highly recommend this PetValu. Gus and staff are super!
-
December 2023 by ABHITHI
I visited for the first time in search of apparel for my dog and my cat. I am very impressed by the variety of inventory in this store and by the well organised shelves. The staff is friendly. The 3 in-house dogs were well behaved and gave a cozy feel to my shopping experience.
-
December 2023 by Jean Grey
Came into this store with my six year old child and was immediately greeted by two large dogs, fine. But one of them snarled at my child. My child did not approach this dog, the dog approached my child. This seems like a safety issue. I 100% do not feel safe bringing my child into this store again knowing there is a dog that could potentially cause harm to my child or anyone else. I will not shop here again for this reason alone.
-
November 2023 by cassie ferguson
Manager Gus was rude, creepy and demeaning to all employees. I have never in my life seen a manager treat young employees with such disrespect. He should not be in a management position and should be mentally evaluated. I will not be back and I will be spreading the word on what I have witnessed
-
October 2023 by Mikaela Bellamy
Don't go to this pet valu with your dog unless you want your dogs personal space invaded by three untrained dogs. I have a service dog and I went in and immediately 3 unleashed dogs came right into his space. This can be dangerous not only for service dogs but any dog. Why are the staff allowed to bring their pets to work and have them wandering the store off leash? I left immediately, they don't deserve my business or anyone elses business if they're this negligent.
-
October 2023 by Sally C.
I like the store, people who work there and selection. What I do not like is the owners two dogs who constantly approach my dog on leash. My dog is friendly but I have worked hard to have her ignore other dogs while she is on leash. This is very difficult when at each isle one dog approaches from the front and the other from the back. Today I used spacial pressure and said "go" to the hound type dog which resulted in the dog bearing its teeth at me. The store dogs should at a minimum be taught to "place" behind the counter when people prefer not to be followed around the store. I will not be returning
-
August 2023 by Hoodie
This is horrible, the manager/owner Gus I believe his name is, is not fit to me a manager/owner. Form belittling them to verbally assaulting them, this it really out of pocket. I gave him the benefit of the doubt the first time but it just continued. I have gone there around 8 times, and 7 out of the 8 times he was horrible to his staff.
-
August 2023 by Luke Rodrigues
Staff was really friendly except the manager who gave a rude tone to everyone in the store and treated his employees with no respect.
-
July 2023 by Dana R.
Walked in the store with food to return. Older male employee was too consumed in his phone conversation to notice me walk directly to the counter, where he was standing. He then tried to charge me for the food. After explaining that, I had already purchased the food yesterday he refused to even allow me to exchange it for the food my cat did like. Generally, it is a younger guy working who is extremely nice and helpful, but I will never be returning to the store, this employee was rude and obnoxious. Never shopping there again.
-
July 2023 by Dana Campbell
The owner is super friendly and helpful. I love the dog residents in the store who always come to visit you.
-
July 2023 by Dave C
love that I am always greeted by 3 friendly dogs when coming here!
-
May 2023 by Kevin McLeod
Fantastic place to take your dog for a bath!Towels and shampoo included in the $10 bath. Very clean.
