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October 2023 by Sue
Employees ate sweet and helpful the Indian owner is rude entitled attitude that treats his staff like they are worthless with zero respect...he needs to learn some basic manners and get off his high horse disgusting behavior. His stuff needs to walk out on him and find other jobs so he has NO ONE!!!!
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September 2023 by Connie S. Debenedet
We get our little dog groomed here and she loves everyone! She is an anxious dog so it’s great to see her comfortable with their staff.
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July 2023 by J P
Just got my dog groomed by Chantal!! I couldn’t be happier with the result! I’ve had dogs for over 30 years and this is the best grooming experience I’ve ever had! She is knowledgeable, kind, experienced, and professional! Thanks Chantal!! Marshmellow is a happy pup!
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March 2023 by Kira H
Well stocked, friendly staff.While I also enjoy visiting Pet Smart, my dog prefers coming to Pet Valu (at least this location) because they place treats on low enough shelves that allows my dog to pick out what he wants
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March 2023 by L R
Took my parti poodle to 1235 Fairview location for first time. I’m in town visiting family and she really needed a grooming. I’m so so please with how she looks. Chantel did an absolutely amazing job. Joon is just a year and a half and first time at this groomer so I’m really impressed. I’ve already had so many compliments and we just had her done today. Thank you Chantel.
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June 2022 by Grace Anne Wilbur
Friendly employees, well-stocked shelves
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May 2022 by D J
Update your pricing listed on display, got charged higher amount. Only realizing when I got home.
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March 2022 by Joyful Dog Services
My favourite pet supply store absolutely... I do get many of the same item though and I am constantly hopping around 4 locations over the last two months always searching for the same thing just because they're constantly out of stock unfortunately. I don't think it's any fault of their own and I still stop there anyways but I find myself going to near Hamilton to get specific training equipment I desperately need. Nonetheless, still be go-to pet store. Just wish they had more training collars, Gentle Leaders etc there is never more than a couple when I seem to need them! Some locations (like Trafalgar/Dundas) do not even carry the Gentle leader at all. My favourite is the Dorval/N. Service and Fairview/Walker's, they tend to have the best selection.
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February 2022 by Lisa Tomson
The best shop for pet supplies. Friendly staff and wide variety of pet supplies and food. Very satisfied ?
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January 2022 by Lindsey McFarlane
Such nice staff, always give my dog a treat when he comes in and they make a fuss over him. We appreciate you going above and beyond!
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October 2021 by Paul Likuski (Walls Alive Painting)
Sanjay and his team of knowledgeable, friendly , staff members have your pets best interest at heart. From food product selections to the merits of each treat and ingredients , has kept my Havanese purebred Phoenix wagging his tail 15 years later . ?? up to great service for all our furry family members !
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September 2021 by Paul Likuski
Sanjay and his team of knowledgeable, friendly , staff members have your pets best interest at heart. From food product selections to the merits of each treat and ingredients , has kept my Havanese purebred Phoenix wagging his tail 15 years later . ?? up to great service for all our furry family members !
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September 2021 by Jodi Whelan
We regularly visit this location for our dog food, treats and supplies have had extremely good service. They always have what we’re looking for. We tried the grooming part of Pet Valu for the first time ever and have been deeply dissatisfied with the grooming service. The lady in which we spoke to and left him with was very friendly and greeted him nicely, however..... We’re not sure if the groomer didn’t know how to cut and clean up an Aussie shepherd/mix but clipper lines were left throughout his cut and it’s almost like one side was done but the other side of him was left half trimmed so he’s very uneven We asked for certain areas not to be touched and they have been cut so now we have to wait for his funny looking cut to grow out. We were told that 2 separate people worked on him?!? More of a reason for it not to be even... So for this reason being greatly disappointed with the first grooming service we will find someone else who is more trained In cutting of Aussie fur.
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September 2021 by Mike Cahill
Won’t ever shop at this location again ! The guy named Sanjay is very rude and doesn’t seem to want to help you if you need it . Also I’m a 46 year old disabled man and I shop at Pet Valu because they have a excellent program where if you buy 12 bags of cat food you get one free well when I tried to get my free bag Sanjay said that I couldn’t get it now I had to get it later when I left I checked my points and realized that he had taken them so I couldn’t get my free bag . Not very nice to steal from someone but you have to be a special kind of lowlife to steal from the disabled, I plan to complain to head office this is no way to treat a loyal customer of some 15 years
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September 2020 by Jonathan DoRego
Store has many products. So why not put the correct tags under the products. Instead a wack employee argued that I can't read the tag. Actually the tag was under another product! Is it my job to place pricing in store? Or is it my fault you can't do your job right?Keep up the good work on your minimum wage job!
