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November 2024 by olivia dnadrade
Ray was amazing!! Super patient, knowledgeable and helpful. He let us know all of our options available and even helped with things we didn’t initially go in for. Thank you so much Ray- outstanding customer service!
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November 2024 by faith powell
Bought a phone from this store and the employees are so sweet! Ray was beyond helpful and informative :) Such great hair too
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October 2024 by Cathy Jackson
I was very please with the service that I received from Ray while I was in the Roger's store. Ray was very friendly and professional.
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October 2024 by Deanna Young
We cannot Thank Ray enough for the excellent service we received today. Ray went above and beyond the call of duty. His knowledge and patience exceeded our expections. Thank you so much Ray for everything !
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October 2024 by amu003
Its been a long time since I have been in a Rogers store. Both Aqsa and Raymond reminded me of the value of excellence in customer service, prompt, efficient and knowledgeable, they attended to my needs with skill and humour. Stay positive guys I had a great time.
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October 2024 by Gary Vince
Changed over my phone plan from a corporate plan to a personal one .. my customer service rep , Ray, from the Burlington store handled the process in a very professional manner, great customer service .. Thanks Ray
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October 2024 by Holly
WOW WOW WOW ATTENDING THIS STORE IS A MUST! Aqsa and Ray were so helpful. I have been battling for three months online and other Rogers at the mall with no success.
I attended the store on Fairview and spoke to both of these customer service representatives. They knew exactly what I wanted. Created my plan custom to my needs and were the nicest employees I’ve ever met. Well done Aqsa and Ray you are an example for all rogers employees!! Thank you!!!!
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October 2024 by Lauren C
Ray was super helpful getting our phones set up, will definitely come back
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October 2024 by Lee Costa
Amazing and Efficient service!! Was trying to set up a new device after losing my phone. I had reached a road block and was told by Samsung I would need a new SIM card. Ray and Aqsa were absolutely phenomenal in assisting me to set up my new device and I kept my existing number. You both ROCK!!!!!!
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October 2024 by joanna s
rly rude staff, unhelpful
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October 2024 by Joanne Szwec
I would give aqsa 6 stars if I could. I came into the store and needed he'll and she was very patient and kind. Highly recommend. She deserves a raise! Loved the service!
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September 2024 by Julie Robinson
I visited the store today and dealt with Ray. He was fantastic and helped me with all my needs i recommend him anytime you visit the store!!
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September 2024 by Nicole Paling
Usman was absolutely phenomenal helping us set up our son’s first new phone! He was very knowledgeable, friendly, and even went out of his way to chat with our son! I highly recommend Usman at the Fairview Roger’s location for all your mobile needs!
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September 2024 by Nicole Macintyre
Went to 3 different Rogers stores before this one, all told me different things and couldn’t help me get the new phones we ordered online.
Thankfully Usman helped us get all 3 phones, helped with the plans and made our day! We came in so stressed and he told us not to worry and had it all handled. Usman went above and beyond for us and we couldn’t be more happy. Thank you again!
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September 2024 by Junaid Fazal
I recently visited Rogers and had the pleasure of being assisted by Aqsa. She has exceptional customer service skills and made the entire process of getting a new plan and phone device so easy and stress-free. Aqsa took the time to understand my needs and guided me to the perfect plan and device that suited my lifestyle and budget. Her knowledge, patience, and friendly attitude truly made the difference.
If you're heading to Rogers, I highly recommend asking for Aqsa. She goes above and beyond to ensure you're completely satisfied with your purchase. Thanks to her, I left the store feeling confident and well taken care of.
