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December 2023 by Caitlin Gilligan
Syed was awesome to work with! Great help, very informative, felt comfortable. Will be using him for quite some time.
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November 2023 by MMCDV
Thank you to Syed for his exceptional customer service in assisting our family with finding solutions to our storage needs over the past two years. He is professional, helpful and went above and beyond both online and in person to ensure that the process was seamless. Many thanks! Highly recommend for secure storage.
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November 2023 by Christina DeClerico
Very good customer service in the office and very good communication via email and text/phone.Unit is extremely clean and brightly lit.Would have given 5 stars but their office hours posted on line don't match what's on the building. I was emailed to go in on a Saturday to get my unit and code but they would have been closed if I had not checked the hours on line and gone in the day before. Not a big deal for me but could be for some people .
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November 2023 by Amaya Mocha
As someone who has had a need for use of a storage unit on several occasions, I feel as though I have a reasonable amount of experience with the concept and what to expect from a storage facility. After storing belongings at SmartStop (terrible hours and the absolute WORST customer service EVER!), public storage (terrible hours, no lights, and my belongings permeated withheavy cigarette smoke that seeped in from the next unit over), AND Access storage (Terrible service through the call center, no direct line to the actual storage location itself, and a massive flash flood that resulted in 40k worth of antiques and other belongings destroyed and ZERO insurance coverage due to the flood being an "act of God"), I cannot say enough good things about my experience so far with StorageMart on Syscon Rd!To say that StorageMart has exceeded expectations would be putting it very mildly. Syed was phenomenal to work with. He was very well spoken, kind, patient, and understanding (in the face of some unfortunate confusion and mistakes while signing up online); as well as absolutely delightful to deal with when I finally came by to finalize my lease and put a lock on my unit. I feel entirely at ease in my decision to lease space here; and despite my initial intention of having this be a short-term agreement while I undergo renovations in my home, the incredibly affordable price and lovely experience with Syed has left me strongly considering keeping the unit long-term; and wondering what I might need to store that would allow me the opportunity to do so. Now if the idea that I'm honestly trying to come up with a reason to prolong my lease here isn't a positive review, I don't know what is! I sincerely cannot recommend StorageMart enough. If you're considering leasing storage here, stop thinking about it and just do it, you won't be sorry!
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September 2023 by Nik Robertson
Clean facility. Syed and Bhavkiral were very friendly and more then happy to help me. The units are extremely accessible which was helpful when moving stuff in and out. I would recommend
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September 2023 by Rich Furlanich
I find the price to be reasonable online, easy booking a unit some units have one month free but didn’t like the administration fee that is added company needs to remove the fee. I do like the fact that units are all ground floor not like some storage places.I do have one issue when entering and exiting the gate apparently the keypad is not reachable need to exit my vehicle to use keypad every time.
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September 2023 by Christine Melo
Had my parents things stored at StorageMart and was very pleased with the unit, property and Staff. They were always helpful when I had questions. They were also helpful when I needed a trolley to move some furniture, they had one on site I was able to use. Would definitely recommend them for Storage. Also thank you to Syed for your assistance when needed!
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September 2023 by Ty Jones
Prices are very competitive for good sized storage space in convenient locations. Check-in was seamless and the staff were great to deal with! Storage area are clean and well maintained.
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September 2023 by Shivani Dhir
Kunjin made the experience so seamless. He explained every detail, and provided me with all the information I could possibly need now and later. I really appreciated his help. Thank you!
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August 2023 by Michelle Krzewski
Great experience booking a storage unit. Call centre was helpful and professional offering many solutions. Syed the site manager was kind, patient and thorough to go through accessing the unit.
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August 2023 by Nicole Kwekkeboom
The staff are very accommodating. Syed, the property manager, was able to switch my storage locker within minutes once I realized I have more items then would fit. The grounds and lockers are very clean and well maintained. I will recommend this facility to my friends and family.
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August 2023 by J N
This location on 990 Syscon is super convenient so close to the highway and other main streets between Oakville and Burlington.We cancelled way beyond the 15 day period and although he did not have to, the property manager Syed was gracious enough to make an exception...thanks again Syed.The Staff is super friendly, accommodating, and helpful. The facilities are well maintained, super clean, and safe with lots of lighting. The prices are super fair...I highly recommend this facility...talk to Syed, he'll take care of you.
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August 2023 by Team MJ
This location is very convenient, its best selling feature is it's closeness to the highway. The rates are fair, staff is friendly and the facilities are clean...highly recommended...speak with Syed, The Property Manager, he will take care of you.
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July 2023 by kristine friedmann
Extremely good experience today opening a rental for a locker. I was helped by Kunjan, who was extremely helpful, friendly and polite, and very competent with all the procedures , contract etc and very clear in explaining everything to me and showing me the locker and helping me chose the right one. I could not have asked for more in finding the ideal employee, Kunjan, to get everything done well.Very good facility, easy access , clean , dry, heated, all ground level. Would definitely recommend.
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July 2023 by djrobinhamilton
Have used several different sized units at this facility numerous times now over the years & would highly recommend them.Friendly staff & well maintained at all times. I'll be back when & if I need storage space.Rob KalmarIGNITE Entertainment
