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February 2024 by Paula C. Tão
Ram Very good service
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February 2024 by Sandra Pelaez
PLEASE, save yourself the headache of buying in any brick location. It is impossible to return an item even qfter the "48" hours they say you can return the item. We bought 2 bed frames over $1000 , and as soon as we took it out we notice the bed was broken. Guess what? We can't return them, they only offer a replacement. Can you imagine not being able to return a crappy bed frame after having it only for two days ?DO NOT SHOP IN ANY BRICK STORE
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February 2024 by Rachit Khanna
Title: Exceptional Customer Service Experience at Burlington Brick Store Fraser DriveI recently encountered many hiccups with an order which forced me to review badly , but thanks to Mr Zafar I am changing my review .I placed an order for Bar stool at Burlington Brick Store on Fraser Drive. Unfortunately, the product I received was defective, and the replacement process initially posed some challenges. However, once I had the pleasure of interacting with Mr. Zafar, the store manager, everything changed for the better.Mr. Zafar's dedication to resolving my issue was truly remarkable. He ensured that my query was addressed promptly and efficiently, going above and beyond to ensure that my replacement product was swiftly provided. His professionalism and commitment to customer satisfaction turned what could have been a frustrating experience into a positive one.I highly recommend seeking out Mr. Zafar if you encounter any issues during your visit to the Burlington Brick Store on Fraser Drive. His responsiveness and willingness to assist customers make him an invaluable asset to the store. Thank you, Mr. Zafar, for your exceptional service and for turning my shopping experience around.
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February 2024 by Udine3
Ram was very helpful. Thanks
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February 2024 by Gail Burke
Ram.. is a brilliant salesperson!!No pressure!!G. Burke
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February 2024 by atewojaye Taiwo
Ram, great customer service
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February 2024 by Allison Mahon
Great experience today finding a mattress with Hemi! Thanks so much :)
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February 2024 by Dennis C
Great help . Patient
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February 2024 by Danijel Mandic
Great Great service. Good experience.
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February 2024 by Kelly Muciy
Great service from the Brick team but especially Johra, who took great care to provide options that we needed for our family. We purchased our appliances here 20 years ago. Back again!
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February 2024 by Victoria Cullen
Sri was very helpful
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February 2024 by Bruce Lowe
We needed bed frames, mattresses and box springs for family visiting from overseas this summer. Ram (our Sales Consultant) was very informative and gave us some excellent options to consider at various price points. We left having purchased everything we need and look forward to setting up the accommodations for our guests. Thank you Ram.
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February 2024 by olivia dnadrade
Ram was super helpful, shared all our options and made our buying process super easy! Thanks so much Ram!!
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February 2024 by Matt White
Ram and Harman provided me with excellent customer service and were a great help when I was purchasing my TV.
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February 2024 by Razan Razan
The are so friendly
