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January 2024 by Dave Rushton
I picked up one of your steak and onion pies and one steak and kidney pie at my local Sobeys this week . Always looking for a good meat pie as there aren't that many good ones available . Following the heating instructions on your packaging I took the pies out of the oven and let them cool a bit before serving. I'll be honest here . These were " premium " priced frozen meat pies and I was expecting a superior product. Not so . The top layer of pastry hid a thin watery concoction of mainly chopped onion with a tiny amount of meat and the pastry on the underside was soggy and disintegrating. The steak and kidney wasn't as watery but again very little meat . Two small pieces of kidney. Pastry was slightly better than the onion soaked version on the other one . Still a massive disappointment and I'd be hesitant to try any of the other products that Sobeys carry .Update . After contacting Sean I received a prompt response. He was very professional and intent on rectifying the situation . I provided batch numbers from the packaging so he could traceany quality issues . He was very quick to offer a full refund and deposited the refund directly to my account . So impressed with the prompt courteous setvice and I will try the array of other Products they make .
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December 2023 by Linda van Veen
I shopped at the store for the first time and was really impressed with the selection of British goodies they carry, I had a hard time stopping myself with what to buy. Great customer service. Will be going back for sure. Memories of home came flooding back.
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December 2023 by caroline stanton
Hi just visited burlington location.Great Stuff in stock.The woman in the store however should be a bit mindful of her customer service skills. Slow down relax .If I want to be treated poorly I can go the big box shop & pay less .I am trying to support local business.
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December 2023 by Pete Wierenga
Just want to say how appreciative we are of Chris' generosity. Chris is a regular volunteer at Niagara Christian Gleaners. He often brings a host of special treats to bless our volunteers. They are always well received. In addition to the food blessings, we enjoy Chris' beautiful heart of compassion for others. It's an honour to know him.
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November 2023 by Daniel Green
I had an amazing experience recently at the Burlington location. The variety is incredible, and the staff were so nice. I will definitely be returning to stock up on Christmas goodies!
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November 2023 by cindy harrison
What a huge disappointment.Traveling from Barbados & UK born,saw this pie in Foodland in Shelburne, jumped and bought it.A lot of nothing inside.No taste whatsoever ,a load of gelatin! 90 percent of the pie, 3pieces of kidney and 4 pieces of steak as big as a little finger nail.What a total waste of my money.These need to be discontinued.Totally disgusting!!!
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November 2023 by Krista
So disappointed - made a special trip from across the city to checkout this store and they were closed for lunch (at 1:30pm?!) Not sure if this is a regular thing, but was quite disappointing!
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October 2023 by Muhammad Iqbal
Brought back the memories of my time in Nottingham back in 2013. Love their chocolate section.
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June 2023 by Umesh W
We come here for a lot of the British goods, and mostly for the pies and the sausages/bangers. Their bangers are amazing and the the beef pies are also excellent. Chicken pies could use a bit of improvement.
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May 2023 by Tarek M
This store is great, they have a lot of unique finds
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March 2023 by Adrian John
Wide variety of snacks and British foods. Friendly people. All around great experience. Highly recommend
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March 2023 by Gideon Plante
Amazing store with awesome chocolate from England and staff was super helpful.
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March 2023 by Amy Plante
Fantastic store with excellent selection and friendly staff.
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March 2023 by Danielle D
I love this store. Sean and his staff are always super friendly and accommodating. The food they make is amazing—pastries, and butcher items. I brought home sausages and pies, and my partner said they were the best he's ever had!
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February 2023 by Jason Buchnea
Great selection and on-premises baked goods! Plus, you get 1% in cashback that you can spend in-store ?
