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March 2024 by Anncy twincle
Thank you Pacy for another amazing transaction. I cannot speak more highly about your professional relationship with your clients and how you go over and beyond expectations.
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March 2024 by marla larson
Always ask for Rada! She is incredibly helpful, knowledgeable and kind. She is the only person I trust for honest jewelry advice, customs and repairs. She always goes above and beyond to ensure her customers are satisfied. The best in the business. Always a treat to visit her at Charm.
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March 2024 by Sarah Wheeler
Dino and his team have gone above and beyond for us with a delicate necklace needing repairs. They stand by their lifetime warranty and will go to any lengths to make things right. We will be loyal customers for life!
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March 2024 by B P
I was at Charm’s looking for a family ring and Sandra was helping us. The ring I wanted was not available so she got the manager Dino and they gave me all the different options I could consider. Amazing service.
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March 2024 by Donna Ziemerink
My experience with all the ladies but mostly Rada has been incredible, professional and friendly! Thank you!
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March 2024 by erik larson
Rada, is amazing and knows how to get the customer what they want! Mike has been instrumental in helping me accomplish my dream ring!
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March 2024 by Carmel Schembri
Thank you Rada for the excellent service and experience.
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March 2024 by Rebekah Hayley
My fiance and I visited the location in Cambridge a month ago to inquire about wedding bands. The service was exceptional. I cannot say enough good things about Rada who treated us like friends and not just customers. We returned today for their show to inquire about a custom wedding ring and the interactions we had with every person was phenomenal. There really is something to be said about family owned businesses. I will definitely be returning for any and all future jewelery needs.
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March 2024 by Ts s
I bought a ring recently and 4 days after I picked it up one of the prongs failed. I was devastated, but Charm made it right. They are standing by their product and fixing it for me. Thank you to the staff at the Cambridge Center Charm for their empathy and wonderful service. I will be back.
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March 2024 by L Curtis
KAREN provided excellent customer service! Highly professional, knowledgeable and courteous. She went above and beyond to ensure customer satisfaction. Highly recommend Charm for all your jewelry needs!
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March 2024 by D S
I was at the Cambridge Centre and was helped by Dino. That store and team never fail to impress. They are extremely knowledgeable and welcoming. This is the reason I always go back to the Cambridge Centre Charm.
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March 2024 by Elyse Woodhall
Autumn helped me pick out a gorgeous ring with my birthstone a few months ago and it’s still my favourite peice of jewelry, great service, great store!
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March 2024 by Tyler Alex
Autumn was great with helping me find what I was looking for!
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March 2024 by Guy Jamieson
Our experience with Tatiana at Charm was for purchasing both an engagement ring and diamond necklace. All the store staff are top notch and very professional! Thanks Tatiana for all your support and making these transactions seamless! Keep up the great work!
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February 2024 by D.R. Banke
Needed a watch battery replaced. The staff were very knowledgeable and able to complete the replacement while I waited. EXCELLENT Service, reasonable pricing.
